Author Topic: avast broke windows system backup servise  (Read 2626 times)

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avast broke windows system backup servise
« on: September 15, 2017, 05:33:40 PM »
When Avast business is installed on Windows server 2008 r2, 2012, 2016 - windows backup service fails to make system state images.

example command
Wbadmin start systemstatebackup -backuptarget:e:
Error log:
Error in backup of C:\windows\\systemroot\ during enumerate: Error [0x8007007b] The filename, directory name, or volume label syntax is incorrect.

It happens because of wrong file name in registry for Avast drivers:
c:\windows\\systemroot\system32\drivers\aswvmm.sys
c:\windows\\systemroot\system32\drivers\aswrvrt.sys

So it is impossible to use avast and, for example, Microsoft Data Protection Manager. Can it be fixed?
« Last Edit: September 15, 2017, 05:48:20 PM by Дмитрий114 »

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Re: avast broke windows system backup servise
« Reply #1 on: September 18, 2017, 08:57:20 AM »
This is tracked in forum post https://forum.avast.com/index.php?topic=202568.0.  Please report this fault with Avast support so that they know it is preventing normal server function. :)


Offline Eddy

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Re: avast broke windows system backup servise
« Reply #2 on: September 18, 2017, 09:02:49 AM »
Report it to business support, not consumer support ;)

Offline Asyn

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Re: avast broke windows system backup servise
« Reply #3 on: September 18, 2017, 10:03:34 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0