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avast resets network
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Topic: avast resets network (Read 773 times)
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avast resets network
«
on:
September 20, 2017, 04:19:59 PM »
When logon, often the network is reset from home to public and vice versa. If I can't stop this, I'm out of this software and going to try and get my money back!!!!
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Filip Braun
Avast team
Jr. Member
Posts: 97
Re: avast resets network
«
Reply #1 on:
September 20, 2017, 04:42:03 PM »
Hello captainmagic,
Thank you for the report.
Could you please assist us in determining what is wrong?
First enable debug logging: GUI -> Settings -> General -> Maitenance -> Enable debug logging
Then wait for the issue to occur.
Then create support package and submit it (guide here:
https://www.avast.com/en-us/faq.php?article=AVKB33
) and post the ID of the created package here, so we can find it.
Thank you,
Filip
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avast resets network