Author Topic: avast resets network  (Read 384 times)

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Offline captainmagic

  • Newbie
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  • Posts: 3
avast resets network
« on: September 20, 2017, 04:19:59 PM »
When logon, often the network is reset from home to public and vice versa.  If I can't stop this, I'm out of this software and going to try and get my money back!!!!

Offline Filip Braun

  • Avast team
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  • Posts: 98
Re: avast resets network
« Reply #1 on: September 20, 2017, 04:42:03 PM »
Hello captainmagic,

Thank you for the report.
Could you please assist us in determining what is wrong?
First enable debug logging: GUI -> Settings -> General -> Maitenance -> Enable debug logging
Then wait for the issue to occur.
Then create support package and submit it (guide here: https://www.avast.com/en-us/faq.php?article=AVKB33) and post the ID of the created package here, so we can find it.

Thank you,
Filip