Author Topic: Erro na instalação  (Read 1293 times)

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Erro na instalação
« on: September 20, 2017, 11:46:35 PM »
Não consigo fazer a instalação do Avast Internet Security. Podem me ajudar? Segue o log.

2017-09-15 12:13:25.051Infoinstup[5808,4880]Command: '"C:\Program Files\AVAST Software\Avast\setup\Sfx\instup.exe" /edition:3 /ga_clientid:a11f4802-4cdd-476b-be01-bcf41c34fd9e /prod:ais /sfx:lite /sfxstorage:C:\Users\User\AppData\Local\Temp\_av_iup.tm~a03724'
2017-09-15 12:13:25.051Infoinstup[5808,4880]CPU: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,8
2017-09-15 12:13:25.051Infoinstup[5808,4880]OS: Windows 7 SP1 x64
2017-09-15 12:13:25.051Infoinstup[5808,4880]Memory: 20% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4085100/4194176K free
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: C:\ - 49GB free / 465GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: E:\ - 0GB free / 0GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: F:\ - 253GB free / 931GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: I:\ - 12GB free / 931GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: L:\ - 27GB free / 1397GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: W:\ - 1891GB free / 3726GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: Y:\ - 1894GB free / 3726GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]DISKs: Z:\ - 401GB free / 3726GB total
2017-09-15 12:13:25.051Infoinstup[5808,4880]Running module version: instup.exe - '17.6.3625.0'
2017-09-15 12:13:25.051Infoinstup[5808,4880]Running module version: Instup.dll - '17.6.3625.0'
2017-09-15 12:13:25.051Infomutex[5808,4880]The ownership of the secure mutex has been successfully taken.
2017-09-15 12:13:25.052Infoinstup[5808,4880]Loading product state
2017-09-15 12:13:25.054Infoinstup[5808,4880]Guid = 12411b57-bf14-47b6-a035-78cf4ed975f2, Created = 12:01:22 04.09.2015
2017-09-15 12:13:25.054Infoinstup[5808,4880]Persistent Guid = 12411b57-bf14-47b6-a035-78cf4ed975f2, Created = 12:01:22 04.09.2015
2017-09-15 12:13:25.054Infoinstup[5808,4880]ProductId = ais
2017-09-15 12:13:25.054Infoinstup[5808,4880]Edition = 1
2017-09-15 12:13:25.054Infoinstup[5808,4880]SubEdition =
2017-09-15 12:13:25.054Infoinstup[5808,4880]Installed Part info:
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'iex' = 'iex', 9 (0x00000009), 05:16:01 11.09.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'jrog2' = 'jrog2', 5454 (0x0000154E), 05:16:01 11.09.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'program' = 'prg_ais', 285542655 (0x110508FF), 06:38:02 18.07.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'setup' = 'setup_ais', 285542655 (0x110508FF), 06:38:02 18.07.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'vps' = 'vps_win32', 386470144 (0x17091100), 05:16:05 11.09.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Latest Part info:
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'iex' = 'iex', 9 (0x00000009), 05:16:01 11.09.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'jrog2' = 'jrog2', 5454 (0x0000154E), 05:16:01 11.09.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'program' = 'prg_ais', 285608198 (0x11060906), 05:53:42 31.08.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'setup' = 'setup_ais', 285608198 (0x11060906), 05:53:42 31.08.2017
2017-09-15 12:13:25.054Infoinstup[5808,4880]Part 'vps' = 'vps_win32', 386470144 (0x17091100), 05:16:05 11.09.2017
2017-09-15 12:13:25.055Inforegis[5808,4880]BackupFileToRegistry: file 'C:\Program Files\AVAST Software\Avast\setup\setup.ini' was successfully backed up to value 'SetupIniBackup'.
2017-09-15 12:13:25.059Infousnca[5808,4880]USN cache loaded from the disk.
2017-09-15 12:13:25.059Infoinstup[5808,4880]Loading Proxy settings
2017-09-15 12:13:25.059Infoinstup[5808,4880]Proxy-Type: 'no proxy'
2017-09-15 12:13:25.059Infoinstup[5808,4880]Proxy-Authorization: 'no authentication'
2017-09-15 12:13:25.059Infoinstup[5808,4880]Proxy-Port: '8080'
2017-09-15 12:13:25.059Infoinstup[5808,4880]Proxy-Name: ''
2017-09-15 12:13:25.059Infoinstup[5808,4880]Proxy-User: ''
2017-09-15 12:13:25.059Infoinstup[5808,4880]Proxy-Pass: '???'
2017-09-15 12:13:25.075Infopart[5808,4880]SetInstalled: Part package part-iex-9.vpx is installed.
2017-09-15 12:13:25.085Infopart[5808,4880]SetInstalled: Part package part-jrog2-154e.vpx is installed.
2017-09-15 12:13:25.096Infopart[5808,4880]SetInstalled: Part package part-prg_ais-110508ff.vpx is installed.
2017-09-15 12:13:25.108Infopart[5808,4880]SetInstalled: Part package part-setup_ais-110508ff.vpx is installed.
2017-09-15 12:13:25.126Infopart[5808,4880]SetInstalled: Part package part-vps_win32-17091100.vpx is installed.
2017-09-15 12:13:25.144Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.144Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.146Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.146Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.147Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-public-release' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.148Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.149Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.149Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.149Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.149Warningrepcond[5808,4880]ConditionsFactory: no parser was found for 'is-not-group-in-config-def' condition!
2017-09-15 12:13:25.154Infoinstcore[5808,4880]PkgLoadProductInfo: product XML was successfully loaded.
2017-09-15 12:13:25.188Infoshepsync[5808,4880]Trying server IP address '77.234.45.197'
2017-09-15 12:13:25.683Infoshepsync[5808,4880]Config file successfully updated
2017-09-15 12:13:25.701Infoshepsync[5808,4880]Postpone interval was reset
2017-09-15 12:13:25.719Infowizard[5808,4880]Running module version: HTMLayout.dll - '3.3.2.1'
2017-09-15 12:13:25.719Warningsettings[5808,5572]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\burger_client.ini'
2017-09-15 12:13:25.721Infowizard[5808,4880]Loaded module version: C:\Users\User\AppData\Local\Temp\_av_iup.tm~a03724\HTMLayout.dll - '3.3.2.1'
2017-09-15 12:13:25.764Infowizard[5808,4880]Setup gui was successfully started.
2017-09-15 12:13:25.764Infoinstcore[5808,4880]Sfx setup update has started.
2017-09-15 12:13:25.785Infoservers[5808,4880]Server definition(s) loaded for 'C:\Users\User\AppData\Local\Temp\_av_iup.tm~a03724\servers.def': 29 (maintenance:0)
2017-09-15 12:13:25.785Infoservers[5808,4880]ChooseServer: selected server 'Download y9663457 AVAST9 Server' with current url 'http://y9663457.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:13:40.805Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:13:40.829Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://y9663457.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2017-09-15 12:13:40.849Infoservers[5808,4880]ChooseServer: selected server 'Download y9663457 AVAST9 Server' with current url 'http://y9663457.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:13:57.870Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:13:57.884Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://y9663457.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2017-09-15 12:13:57.905Infoservers[5808,4880]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:14:14.920Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:14:14.933Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2017-09-15 12:14:14.956Infoservers[5808,4880]ChooseServer: selected server 'Download h0637628 AVAST9 Server' with current url 'http://h0637628.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:14:31.973Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:14:32.002Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h0637628.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
2017-09-15 12:14:32.024Infoservers[5808,4880]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:14:49.034Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:14:49.049Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
2017-09-15 12:14:49.072Infoservers[5808,4880]ChooseServer: selected server 'Download p4085325 AVAST9 Server' with current url 'http://p4085325.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:15:06.091Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:15:06.110Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p4085325.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
2017-09-15 12:15:06.134Infoservers[5808,4880]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:15:23.155Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:15:23.169Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
2017-09-15 12:15:23.192Infoservers[5808,4880]ChooseServer: selected server 'Download h0637628 AVAST9 Server' with current url 'http://h0637628.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:15:40.208Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:15:40.237Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h0637628.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
2017-09-15 12:15:40.261Infoservers[5808,4880]ChooseServer: selected server 'Download x6055396 AVAST9 Server' with current url 'http://x6055396.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:15:57.268Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:15:57.289Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://x6055396.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
2017-09-15 12:15:57.314Infoservers[5808,4880]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:16:14.335Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:16:14.366Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
2017-09-15 12:16:14.392Infoservers[5808,4880]ChooseServer: selected server 'Download f5136535 AVAST9 Server' with current url 'http://f5136535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:16:16.399Infoservers[5808,4880]ChooseServer: selected server 'Download z2217299 AVAST9 Server' with current url 'http://z2217299.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:16:31.402Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:16:31.422Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2217299.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2017-09-15 12:16:31.445Infoservers[5808,4880]ChooseServer: selected server 'Download s4705686 AVAST9 Server' with current url 'http://s4705686.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:16:48.474Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:16:48.493Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s4705686.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2017-09-15 12:16:48.513Infoservers[5808,4880]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:17:05.536Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:17:05.562Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2017-09-15 12:17:05.582Infoservers[5808,4880]ChooseServer: selected server 'Download h0637628 AVAST9 Server' with current url 'http://h0637628.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:17:22.603Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:17:22.620Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h0637628.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 4
2017-09-15 12:17:22.650Infoservers[5808,4880]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:17:39.670Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:17:39.699Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 5
2017-09-15 12:17:39.719Infoservers[5808,4880]ChooseServer: selected server 'Download z2461313 AVAST9 Server' with current url 'http://z2461313.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:17:56.739Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:17:56.777Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://z2461313.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 6
2017-09-15 12:17:56.798Infoservers[5808,4880]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:18:13.817Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:18:14.799Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v7630928.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 7
2017-09-15 12:18:14.986Infoservers[5808,4880]ChooseServer: selected server 'Download w6607332 AVAST9 Server' with current url 'http://w6607332.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:18:31.996Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:18:32.022Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w6607332.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 8
2017-09-15 12:18:32.042Infoservers[5808,4880]ChooseServer: selected server 'Download h1874089 AVAST9 Server' with current url 'http://h1874089.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:18:49.058Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:18:49.084Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://h1874089.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 9
2017-09-15 12:18:49.101Infoservers[5808,4880]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:19:06.128Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:19:06.149Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p3713387.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 10
2017-09-15 12:19:06.169Infoservers[5808,4880]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-09-15 12:19:08.169Errorengine[5808,4880]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]

Offline Lisandro

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Re: Erro na instalação
« Reply #1 on: September 21, 2017, 12:16:59 AM »
Quote
2017-09-15 12:15:23.155Errordldwrap[5808,4880]HttpGet: download failed with error 0x00002bdc!
2017-09-15 12:15:23.169Errordldwrap[5808,4880]HttpGet: An error 41227 (0x0000A10B) [Downloader system error]

Acho que o problema pode estar em dois pontos:
1. Troque o seu DNS (https://developers.google.com/speed/public-dns/). Nesse caso, poderia nos informar qual era o seu antigo DNS? Se ele foi "sequestrado" por um malware, o seu roteador pode estar infectado.
2. Ou utilize o instalador offline: https://www.avast.com/pt-br/download-software
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