I bought a new computer last February and the deal came with a security/virus protection package by others. In May my old Orange based E-mail became defunct and no longer exists. I've just found out that Avast have taken £59.99 out of my account presumably for a renewal. I don't want this and I want a refund. I never received any notification because Avast would have sent it to the old address which doesn't exist. I've tried to get into my Avast account but it is not recognised. I want help form a real live human being but they don't seem to exist. Any ideas on what to do next?