Author Topic: Not able to connect avast account  (Read 624 times)

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Offline Michael449

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Not able to connect avast account
« on: September 22, 2017, 11:50:53 PM »
Hi,

I did reinstall avast mobile security as well as Anti-Theft on my device (android Oreo) and can't connect to my avast account in those apps. Login at avast using the browser works fine. It's not a wrong password thing. Please help me.

Offline Martin Kvetko

  • Avast team
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Re: Not able to connect avast account
« Reply #1 on: September 23, 2017, 12:04:14 AM »
Hello, you have posted in wrong forum section.
This section is related to Avast passwords - password manager on android product. I'm trying to figure out who in the company is in charge of My avast on mobile to hand over your complaint, but as weekend is coming I'm not sure I can grab someone sooner than on Monday.
Did you try to contact support via official channels?

Offline Martin Kvetko

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Re: Not able to connect avast account
« Reply #2 on: September 23, 2017, 01:00:27 PM »
Do you use google account for login? If so we have known issue reported for google account integration