Author Topic: Charged by avast for something I didn't order??  (Read 2004 times)

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Charged by avast for something I didn't order??
« on: September 23, 2017, 08:56:07 PM »
I got charged by Avast $65.99 for something I didn't order, looking at setting there's no auto renewel, I don't own Avast Premium, and I really can't afford to pay $65.99 a month. Can anyone actually working with avast billing help me with this? If someone has my card then this is a bigger situation, but I get the feeling it's just an error. http://prntscr.com/goteqi is a screenshot of the charge in my bank

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Re: Charged by avast for something I didn't order??
« Reply #1 on: September 23, 2017, 08:58:52 PM »
Oh. I see. I just checked my email. it autoreneweled. Sorry about this.

Offline bob3160

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Re: Charged by avast for something I didn't order??
« Reply #2 on: September 24, 2017, 10:54:55 PM »
Oh. I see. I just checked my email. it autoreneweled. Sorry about this.
If that wasn't what you wanted or expected, you can ask for a refund:
https://support.avast.com/support/tickets/new?form=2
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

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Re: Charged by avast for something I didn't order??
« Reply #3 on: September 25, 2017, 06:48:06 PM »
my renewl is coming up and they are charging me the $64.99 and in the first place i have the $19.99 for one yr.. whats the deal on them charging me more without my permission?  I am not happy with this.. there is NO number to call.. if i cant get ahold of Advast i will switch over to another antivirus program

Offline bob3160

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Re: Charged by avast for something I didn't order??
« Reply #4 on: September 25, 2017, 06:57:33 PM »
my renewl is coming up and they are charging me the $64.99 and in the first place i have the $19.99 for one yr.. whats the deal on them charging me more without my permission?  I am not happy with this.. there is NO number to call.. if i cant get ahold of Advast i will switch over to another antivirus program
https://support.avast.com/support/tickets/new?form=3
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet