Author Topic: Continuing issue with AVAST certificates, Thunderbird and Google  (Read 2082 times)

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Continuing issue with AVAST certificates, Thunderbird and Google
« on: September 23, 2017, 10:37:34 PM »
I know  that many people have suffered this issue, and there have been many suggestions.
I took the drastic step of uninstalling AVAST completely. I also used the AVAST uninstall utility.

***After removing avast, Thunderbird still complains about certificates***

Is there some service/process still hanging around?

I'm ready to through my laptop through the window with all of the 'Confirm certificates' popups I continually get.

I've tried looking through the registry, but may have missed something.

How do I completely clean out AVAST and this "Man in the middle" Email problem?

Please

Offline Asyn

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Re: Continuing issue with AVAST certificates, Thunderbird and Google
« Reply #1 on: September 23, 2017, 10:42:33 PM »
Hi, no problems here with Thunderbird and Avast certs.
Anyway, follow instructions: https://www.avast.com/uninstall-utility
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Continuing issue with AVAST certificates, Thunderbird and Google
« Reply #2 on: September 24, 2017, 06:42:37 AM »
Asyn,
As I said in my original post, I had tried the uninstall utility and it didn't resolve the problem.
I have been using AVAST since 2007. This is the 1st time I have found a need to try and remove it entirely.

So far the uninstall utility is failing to resolve my issue

Offline Asyn

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Re: Continuing issue with AVAST certificates, Thunderbird and Google
« Reply #3 on: September 24, 2017, 07:31:28 AM »
Open the cert manager in TB and search/remove the Avast certs.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Continuing issue with AVAST certificates, Thunderbird and Google
« Reply #4 on: October 03, 2018, 02:25:14 PM »
I am having the same problem.  I have exported and installed the avast cert twice on a brand new windows10 PC with fresh thunderbird but I still get the certificate error messages the minute I restart thunderdbird.

  How can this problem still exist after all these years?  Just telling users to disable the mail shields is not a solution.  Thanks in advance

Offline Asyn

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Re: Continuing issue with AVAST certificates, Thunderbird and Google
« Reply #5 on: October 04, 2018, 05:18:41 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0