Author Topic: AVAST has the most terrible support in the world.  (Read 1687 times)

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AVAST has the most terrible support in the world.
« on: September 22, 2017, 10:07:29 AM »
Your support is with searching FAQ and links in the forum???? Big company support in 2017? Funny.
It took me 1 hour to find a answer that you stopped your SafeZone broser - something that I`ve paid and don`t receive without any message and with the most terrible support.

Even captchas to post this is terrible...

Offline Pondus

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Re: AVAST has the most terrible support in the world.
« Reply #1 on: September 22, 2017, 10:19:56 AM »
Quote
Even captchas to post this is terrible...
I guess you did not see this info, but it has been posted a million times
Forum spam protection and only first 3 posts

Ticket support is here >> https://support.avast.com/support/tickets/new


Offline Eddy

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Re: AVAST has the most terrible support in the world.
« Reply #2 on: September 22, 2017, 11:01:29 AM »
There is also the ticket system and the (limited technical) phone support etc.

You didn't paid for the SafeZone browser as it is free for a long time.

Instead of posting incorrect things, I suggest you spend the time to get the correct facts.

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Re: AVAST has the most terrible support in the world.
« Reply #3 on: September 22, 2017, 03:38:55 PM »
agree with this opinion. 1 year  and  no more . no helpdesk  you must open many many  pages,  but no anwers to solve the problem .

my problem is My internet connection is blocked. Reason  I use   ib VPN  and how change or solve it

Offline Eddy

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Re: AVAST has the most terrible support in the world.
« Reply #4 on: September 22, 2017, 08:21:34 PM »
Your problem is that you want to use a application and didn't spend time to learn how to use it.

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Re: AVAST has the most terrible support in the world.
« Reply #5 on: September 23, 2017, 11:21:22 AM »
I too have no faith in the support having raised a ticket and had no reply other than an automated holding message to say help coming soon. My problems started when I bought and loaded Avast Internet Security and lost access to the internet despite checking all the permissions were in place.
Have now uninstalled paid for rubbish and asked for refund , although I doubt I will receive one given Avasts performance so far.


Offline bob3160

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Re: AVAST has the most terrible support in the world.
« Reply #6 on: September 23, 2017, 05:18:45 PM »
I too have no faith in the support having raised a ticket and had no reply other than an automated holding message to say help coming soon. My problems started when I bought and loaded Avast Internet Security and lost access to the internet despite checking all the permissions were in place.
Have now uninstalled paid for rubbish and asked for refund , although I doubt I will receive one given Avasts performance so far.
Post your support ticket # here.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Eddy

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Re: AVAST has the most terrible support in the world.
« Reply #7 on: September 23, 2017, 05:36:29 PM »
If.you are entitled for it, you will get the.refund without a problem.
Just have some patience.