Author Topic: SecureLine VPN is not going private  (Read 874 times)

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Offline goran.burek

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SecureLine VPN is not going private
« on: September 25, 2017, 06:36:47 PM »
I have recently purchased Avast Internet Security package,
I'm unable to activate SecureLine VPN, nothing happens when I click on "GO PRIVATE" button.
What do I have to do to set it up?

Offline Eddy

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Re: SecureLine VPN is not going private
« Reply #1 on: September 25, 2017, 07:09:04 PM »
SecureLine is not part of any av package, you need to take a seperate subscription for it if you want to use it.

Offline goran.burek

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Re: SecureLine VPN is not going private
« Reply #2 on: September 26, 2017, 05:44:14 PM »
Thanks Eddy,

how do I suscribe for SecureLine?
I go Settings > Subscription > SecureLine VPN, click on "Buy now" and again app is not reacting at all.

Offline Eddy

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Re: SecureLine VPN is not going private
« Reply #3 on: September 26, 2017, 07:20:39 PM »
Get it through the website if you want it.

On a note, Opera has a free VPN built in.
« Last Edit: October 11, 2017, 01:25:02 PM by Eddy »

Offline mista3rd

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Re: SecureLine VPN is not going private
« Reply #4 on: October 11, 2017, 12:18:22 AM »
I have Avast Internet Security and recently purchased SecureLine VPN. Unfortunately, when trying to connect/turn VPN on I receive following error: "SecureLine VPN connection failed. Sorry, it is not possible to establish a connection. (paraphrase) ..see FAQ..." Called Tech Support, they logged in remotely and saw multiple bundle/preinstalled AV apps on my system. I have since removed them except Windows Defender--cannot figure how to do this. TS wanted to upsell a Tech Support package for "special" price of $159 to remotely remove and resolve the problem with their "special tools" (only available thru expanded upsell package). I am running Win10 Home, 64-bit. Any experience and resolution out there? Thanks

Offline Eddy

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Re: SecureLine VPN is not going private
« Reply #5 on: October 11, 2017, 01:27:36 PM »
mista3rd,

start your own thread.
As has been told over 100`s of times, that number is a third party NOT avast.