Author Topic: 30 Day Trial  (Read 3145 times)

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30 Day Trial
« on: September 26, 2017, 10:55:50 PM »
Does the 30 Trail of Avast Premier usually install in an unsecured state?

The software is displaying that my license is not valid, and that my VPN trial is over. I've never "started" a VPN trial, and this is the first time I've used avast in a while.

I still have a current license with Kaspersky, but after the U.S. Government purging all Kaspersky software due to possible vulnerabilities, I figured it might be a good idea.

I'm most interested in the firewall component, but operating system keeps reporting that the avast and windows firewalls are turned off.

Is this standard behavior of the software until you buy a license?

Offline Asyn

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Re: 30 Day Trial
« Reply #1 on: September 27, 2017, 08:45:39 AM »
1. Does the 30 Trail of Avast Premier usually install in an unsecured state?
2. Is this standard behavior of the software until you buy a license?
1. & 2.: Nope.

- Which version of Avast Premier..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: 30 Day Trial
« Reply #2 on: September 27, 2017, 06:29:33 PM »
- Which version of Avast Premier..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

- The version available to download from the Avast website yesterday.
- A 64bit version of Windows 8
- Malwarebytes 3 (Full Version)
- As stated in the comment Kaspersky's (Total Security 2017) (uninstalled/regclean/files scrubbed/then installed Avast Premier)
« Last Edit: September 27, 2017, 06:33:59 PM by b.still »

Offline Asyn

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Re: 30 Day Trial
« Reply #3 on: September 28, 2017, 05:21:42 AM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

PS: Regarding Avast & MBAM, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: 30 Day Trial
« Reply #4 on: September 29, 2017, 09:56:00 PM »
Well thanks for the response but it feel's generic, or like you didn't read what was replied. At any rate,...
 
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11#artTitle

Already done, a response was typed to your 4th initial question. 

1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

Check, did that. Offline installer was the version used. Running an online web installer on an unsecured machine is just,...stupid.

2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)

Not applicable. As stated Kaspersky was previously used, not Avast. Moving on...

3. Reinstall Avast with the downloaded installer from point 1.

So re-installing is the fix for the software not working correctly on the initial install?

PS: Regarding Avast & MBAM, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/

Thanks for the heads up, but that is pretty standard procedure when you have powerful software that commercial Windows "security" software might get confused with a virus/malware.

Thanks again Asyn for responding, but if a "reinstall" is the solution for the firewall issues that won't work. If an uninstall /reg clean/scrub is going to happen, then a different product that has a "clean slate" so to speak will be installed post clean. 

Regards
« Last Edit: September 29, 2017, 09:59:49 PM by b.still »

Offline Eddy

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Re: 30 Day Trial
« Reply #5 on: September 30, 2017, 05:00:25 AM »
Did you use the Kaspersky removal tool?
Did you set exclusions for Mbam in avast and the other way around?

Offline bob3160

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Re: 30 Day Trial
« Reply #6 on: September 30, 2017, 08:33:47 PM »
If you installed Avast and it isn't working properly then
doing a clean install of Avast can fix the problem.
That's probably why Asyn posted that information.
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