Hello, new here.
Almost a week ago, my husband stumbled on one of those sites that says "warning, your computer has been infected!" and had to do a hard shut down. We weren't able to boot into windows 10 after that.
I ran a bunch of diagnostics and had some hard drive error codes. Chkdsk now says that the drive is corrupt and unreadable. Some processes say that the drive is write only, while others say it is "locked."
Avast was the third anti-virus rescue boot usb disk I ran on my computer and the ONLY one that actually did, well, at least something. It returned a result of "1" infected file in the text report. When I close the report and go back to the interface, it says 15 files were scanned, 0 (
?) were infected at a size of 0 Mb, but it offers the choice to fix automatically. When I do that, it says 1 file was left infected and when I tried to "repair manually" was "E:/" ... in other words... the entire hard drive?
/ Virus name was blank. Action result was "The system cannot find the file specified. Nr(2) (2)"
What do I do next?
My hard drive is locked down as read only. chkdsk says is corrupted and cannot be read.
If I go into the area where I can select folders to scan, it actually won't let me expand the internal hard drive, which was the only drive it did that to. The rest of the drives (or partitions) at least expanded.
I googled this "cannot find the file specified" error message and didn't come up with anything relevant, so I'd appreciate any feedback. Thanks!
