Author Topic: Adding to Exceptions  (Read 3848 times)

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Offline bob3160

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Re: Adding to Exceptions
« Reply #15 on: October 02, 2017, 08:37:30 PM »
Thanks but what is meany by "wait for an alert"?
Something just will pop up?
If it wasn't an alert that prompted you to ask for help, then what was it that prompted you
to ask about adding exceptions ???
If you went directly to the manufacturer, then they should also be able to give you the default Path
for the program in question.

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Re: Adding to Exceptions
« Reply #16 on: October 03, 2017, 12:54:10 AM »
Oh I see, no, it was no alert,
as I said in the initial post opening this thread I had the support guy of a software that I recently installed telling me to create that exception as he's detected (by checking logs I provided) malfunctioning in how the product runs on my system. He advised me then to add the software to my antivirus' Exceptions. And so I apparently need to find the path of cities.exe to just add this one... No particular alerts involved so far I understand..

Offline bob3160

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Re: Adding to Exceptions
« Reply #17 on: October 03, 2017, 12:56:20 AM »
Oh I see, no, it was no alert,
as I said in the initial post opening this thread I had the support guy of a software that I recently installed telling me to create that exception as he's detected (by checking logs I provided) malfunctioning in how the product runs on my system. He advised me then to add the software to my antivirus' Exceptions. And so I apparently need to find the path of cities.exe to just add this one... No particular alerts involved so far I understand..
Support from the software should have no problem in telling you the path of the default installation of the program in question.
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Re: Adding to Exceptions
« Reply #18 on: October 03, 2017, 09:37:16 AM »
Ah, will try that. Thanks.
Orrling