Author Topic: Avast 17.7.2314 passive mode and anti rootkit problem  (Read 7116 times)

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Offline eve.shime

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Avast 17.7.2314 passive mode and anti rootkit problem
« on: October 04, 2017, 01:30:24 PM »
So after today's update there are two problems:
  • Avast reports that it's in passive mode, I turn passive mode off, Avast offers restart. After restart Passive mode is on. I cannot turn it off.
  • Avast reports that anti-rootkit monitor if off. Clicking enable does nothing and under Troubleshooting options Enable rootkit scan at startup and enable rootkit monitor remain checked.

Afraid to update Avast business clients  :-\

Offline Eddy

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #1 on: October 04, 2017, 01:57:54 PM »
Please post in the correct forum.
The 2314 is a beta version.

Offline Be Secure

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #2 on: October 04, 2017, 02:07:35 PM »
Please post in the correct forum.
The 2314 is a beta version.
No it is a stable version.https://forum.avast.com/index.php?topic=209415.0
Do u try repair?
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
« Last Edit: October 04, 2017, 02:26:25 PM by Be Secure »
PC- Windows10 EDU 64Bit,avast! free 20.4.2410,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline .secure.

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #3 on: October 04, 2017, 09:52:31 PM »
Same problem here.
Passive mode can't be turned off...
Repairing Avast doesn't seem to work. (Ending up with a message to uninstall Immunet.)

I use Avast in combination with Immunet.
Avast tells me to uninstall it from my system, because of a 'conflict',
but before the update, it worked flawlessly.

I hope it will be fixed soon!
« Last Edit: October 04, 2017, 09:57:16 PM by .secure. »

Offline Eddy

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #4 on: October 05, 2017, 01:27:18 AM »
It was only Beta when I checked.
Final release was anounced later and ofcourse those blind/death idiots at avast gave it the same version number  >:(

Offline TheLightgg

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #5 on: October 05, 2017, 02:15:56 PM »
I have one the same problem with the latest update.  :o

*Avast reports that it's in passive mode, I turn passive mode off, Avast offers restart. After restart Passive mode is on. I cannot turn it off.
*Avast reports that anti-rootkit monitor if off. Clicking enable does nothing and under Troubleshooting options Enable rootkit scan at startup and enable rootkit monitor remain checked.
And every time I start my OS, Avast must restart the system ...



I have no other antivirus installed on my system and that microsoft security essential was uninstalled completely 2 years ago.

I have Windows 7 64 bit and Avast program version 17.7.2314 (build 17.7.3660.0).

EDIT: Can not also disable the antivirus. (10 minutes, 1 hour, ...).
« Last Edit: October 05, 2017, 02:24:16 PM by TheLightgg »

Offline purche

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #6 on: October 05, 2017, 05:05:54 PM »
 Same issue and same steps to resolve = same result Stays in PASSIVE MODE.
I did the install but it tells me I'm in Passive Mode and nothing I do will turn it Active. Also Anti Root-Kit is disabled with same effct - I cannot enable it. I do not have Windows Security Installed nor any other AV SW. This is on my PC Win7 & 64 bit.
Did the upgrade on other PC and it is all active no issues, Same OS etc. What the heck?

Have scanned for malware, spyware = removed all, uninstalled Avast, downloaded offline install and installed clean install = issue remains the same.

Ideas to resolve?
« Last Edit: October 05, 2017, 08:31:36 PM by purche »

Offline Eddy

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #7 on: October 05, 2017, 05:13:58 PM »
Windows 10, fully updated and no problems with disabling the shields for X minutes.

Offline TheLightgg

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Offline Alikhan

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #9 on: October 05, 2017, 10:00:09 PM »
https://forum.avast.com/index.php?topic=209474.0

This issue has been escalated to the Avast team.

Also, by no security software, that also includes other resident scanners such as Malwarebytes so make you mention them.
« Last Edit: October 05, 2017, 10:03:36 PM by Alikhan »
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Offline TheLightgg

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #10 on: October 05, 2017, 10:09:46 PM »
https://forum.avast.com/index.php?topic=209474.0

This issue has been escalated to the Avast team.

Also, by no security software, that also includes other resident scanners such as Malwarebytes so make you mention them.

Yes the bug appears without any anti-malware software process that AVAST.

I only have AVAST running as a process.

Offline purche

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #11 on: October 06, 2017, 04:54:37 AM »
FYI: when I try to turn Passive Mode OFF the pop-up window specifically states Microsoft Security Essentials, it has yet to identify Malwarebytes or SUPERAntiSpyware. Both existed in harmony with the previous version of Avast prior to the update on the Win7 64bit machine that has the issue And on the second Win7 64bit machine that does not have the Passive Mode issue.
SW updated Virus definitions this am and a Complete system scan And a Boot-Scan found no problems.
« Last Edit: October 06, 2017, 04:58:00 AM by purche »

Offline eve.shime

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #12 on: October 10, 2017, 09:22:47 AM »
I haven't tried repair because Avast repair never repairs anything and never solved any problems I had with Avast.

I installed Immunet and Avast obviously detected it and it doesn't comply when I turn passive mode off.

Worked together before 17.7.2314 update as it did for user purche.

I have minimal Avast installation - web, mail and file system shield.

Offline TheLightgg

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #13 on: October 10, 2017, 10:20:06 AM »


My printscreen is very static

I still have the same problem as everyone here with a repair done.

Avast detects a "Microsoft Security Essential" that does not exist on my machine!
I can not disable the "passive mode".
I can not turn on "anti-rootkit defense".

And I can no longer disable "Avast agent management".

Configuration: Windows 7 64 bit.
« Last Edit: October 12, 2017, 08:39:10 PM by TheLightgg »

Offline titanic2515

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Re: Avast 17.7.2314 passive mode and anti rootkit problem
« Reply #14 on: October 11, 2017, 09:30:18 PM »
Same problem here.
i cannot turn off Passive mode.
(avast detects a Panda Antivirus 2012 on my pc but I have removed this long ago, and removed any traces from registry too).

Also, I am not able to disable avast with this new update, like TheLightgg said.

I'm on Windows 7 64bit.
« Last Edit: October 11, 2017, 09:33:48 PM by titanic2515 »