Author Topic: Install Issue with New Version 17.7.2314 (build 17.7.3660.0)  (Read 1629 times)

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Offline purche

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Install Issue with New Version 17.7.2314 (build 17.7.3660.0)
« on: October 05, 2017, 05:01:10 PM »
I did the install but it tells me I'm in Passive Mode and nothing I do will turn it Active. Also Anti Root-Kit is disabled with same effct - I cannot enable it. I do not have Windows Security Installed nor any other AV SW. This is on my PC Win & 64 bit.
Did the upgrade on other PC and it is all active no issues, Same OS etc. What the heck?

Have scanned for malware, spyware = removed all, uninstalled Avast, downloaded offline install and installed clean install = issue remains the same.

Ideas to resolve?

Offline Eddy

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Re: Install Issue with New Version 17.7.2314 (build 17.7.3660.0)
« Reply #1 on: October 05, 2017, 05:04:02 PM »
There seem to be a bug with detecting other 'installed' av's.
Next time please (re)search before posting as there are already threads about this with info (as far as it is available now).

Offline purche

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Re: Install Issue with New Version 17.7.2314 (build 17.7.3660.0)
« Reply #2 on: October 05, 2017, 08:35:17 PM »
Eddy,
I don't have other AV's installed. I'm not a doofus so thank you for being so helpful.

Online DavidR

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Re: Install Issue with New Version 17.7.2314 (build 17.7.3660.0)
« Reply #3 on: October 05, 2017, 09:11:31 PM »
Eddy isn't saying that you have another AV installed, just that Avast appears to be incorrectly detecting/reporting this, what would be considered a bug.  There have been a couple of reports of this in the forums though I don't have a URL to hand.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.598) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline TheLightgg

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Re: Install Issue with New Version 17.7.2314 (build 17.7.3660.0)
« Reply #4 on: October 05, 2017, 09:38:36 PM »
https://forum.avast.com/index.php?topic=209420.0

General bug ! Me too I have this issues...

Offline TheLightgg

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Re: Install Issue with New Version 17.7.2314 (build 17.7.3660.0)
« Reply #5 on: October 05, 2017, 09:49:48 PM »
There seem to be a bug with detecting other 'installed' av's.
Next time please (re)search before posting as there are already threads about this with info (as far as it is available now).

It's a bug ! Me too I do not have any other AV installed