Author Topic: VPN wont connect all day  (Read 3171 times)

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VPN wont connect all day
« on: October 03, 2017, 11:08:40 PM »
secure VPN service was working just fine until this morning October 3, 2017 then it just wont connect.
Keeps trying then says failed..
any ideas?

Offline Eddy

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Re: VPN wont connect all day
« Reply #1 on: October 03, 2017, 11:14:28 PM »
Tried the different servers ?
Any (error) message in the log file ?

Offline rysan

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Re: VPN wont connect all day
« Reply #2 on: October 05, 2017, 09:51:52 AM »
Which platform are you talking about? Windows/Android...
Thanks

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Re: VPN wont connect all day
« Reply #3 on: October 07, 2017, 02:10:16 PM »
im using windows 10 64. it hasnt worked since october 3rd
how can i check for erors in the log file. i am not an experienced user

Offline MrMaxaMan

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Re: VPN wont connect all day
« Reply #4 on: October 08, 2017, 12:21:07 AM »
There are many Countries you can connect to, have to tried any of them?
Avast Free 20.3.2405 - Comodo 12.2.2.7036 Firewall with D+ - Winpatrol Free.
On demand - MBAM - Super Antispyware.
Windows 10 64bit - 16GB Ram.

Offline Eddy

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Re: VPN wont connect all day
« Reply #5 on: October 08, 2017, 06:04:54 AM »
I already asked that in reply #1

Still waiting for the answers.

Offline Raeken

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Re: VPN wont connect all day
« Reply #6 on: October 08, 2017, 06:34:23 AM »
berryy, have you tried another server? Do you live in a country which have "problems" with VPN services? Tried to uninstall and reinstall?
When you say "it hasn't worked since october 3rd", you mean that you're not able to connect to any server?

Also, you can try to talk to support by opening a support ticket here: https://support.avast.com/support/tickets/new
Windows 11 Pro - Version 21H2 - 64 Bits | Avast SecureLine VPN - Standalone

Offline Eddy

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Re: VPN wont connect all day
« Reply #7 on: October 08, 2017, 06:41:30 AM »
Raeken, no need to repeat what already have been asked!