Before using the avast i was using kaspersky premium security and i bought it online from Kasperskycontactsupport.com website with complete 1 year online assistance but i had to avast paid antivirus so i have bought it online avast.com and trying to install it in the computer but it is not able to install because system requires service pack and it doesn't install into the system due to some technical error. Please help me to get out from this problem as soon as possible.....Thank you