Author Topic: New Beta version 17.8.2315  (Read 16187 times)

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Online NON

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Re: New Beta version 17.8.2315
« Reply #30 on: October 16, 2017, 12:15:04 PM »
I can't sign-in to Avast Account via AvastUI... it just closes/crashes.

Installed over stable build (17.7.2314). Avast Premier. Win7 SP1 64bit.

Thank you NON and Eddy for reporting this problem. We did not experience the same issue, however my colleagues will look at it.
Hello petr.kolacek, thanks for your reply. I can easily reproduce it here and every time it creates .mdmp file... do you need them?
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 20H2 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline Karel Šťavík

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Re: New Beta version 17.8.2315
« Reply #31 on: October 16, 2017, 02:27:58 PM »
I can't sign-in to Avast Account via AvastUI... it just closes/crashes.

Installed over stable build (17.7.2314). Avast Premier. Win7 SP1 64bit.

Thank you NON and Eddy for reporting this problem. We did not experience the same issue, however my colleagues will look at it.
Hello petr.kolacek, thanks for your reply. I can easily reproduce it here and every time it creates .mdmp file... do you need them?

Yes please  :)

It would be the best if you:

Thanks for help!

Karel

Online NON

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Re: New Beta version 17.8.2315
« Reply #32 on: October 16, 2017, 02:49:51 PM »
(snip)
Hello petr.kolacek, thanks for your reply. I can easily reproduce it here and every time it creates .mdmp file... do you need them?

Yes please  :)

It would be the best if you:

Thanks for help!

Karel
I always have my machine debug logging enabled ;D

File was uploaded. Filename: NON_log_2017_10_16.7z

Please be noted that there are dumps which are not related to this (can't sign-in) issue but to another one (Smart Scan issue; already reported in Slack channel).
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 20H2 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline Karel Šťavík

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Re: New Beta version 17.8.2315
« Reply #33 on: October 16, 2017, 03:50:37 PM »
(snip)
I always have my machine debug logging enabled ;D

File was uploaded. Filename: NON_log_2017_10_16.7z

Please be noted that there are dumps which are not related to this (can't sign-in) issue but to another one (Smart Scan issue; already reported in Slack channel).

Thanks for the dump. It is already reported to developers who are working on a fix. It will be fixed in next beta.

Offline Asyn

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Re: New Beta version 17.8.2315
« Reply #34 on: October 17, 2017, 07:50:36 AM »
Sorry I was talking about the "release" version.
When it's ready (as usual). ;)
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
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Offline J.Bryl

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Re: New Beta version 17.8.2315
« Reply #35 on: October 17, 2017, 05:13:03 PM »
The issue with 17.7 with the passive mode is still not fixed.
Especially if you have an old version of AVG though you removed it completely it will still switch to passive mode when you install the new version whether  the 17.7 or this new beta 17.8. It will say that the conflicting AV is the old version.

Hi J.Bryl there are several issues with passive mode and we have a plan to test it further - the scenario you described will be retested too. However, if you were not already asked to do so, could you please enable debug loggin (Settings -> Maintenance -> Enable debug logging), restart the machine and send us all logs from ProgramData\Avast Software\Avast\log\*.log (or ProgramData\AVG\Antivirus\log\*.log if you have AVG) in ZIP archive?

If you have troubles with uploading to ftp://ftp.avast.com/incoming or sending directly to me over email, please drop me a message (email or forum). Thank you for your feedback!

I will do that Petr, for both AVG and AVAST as I test it in different platforms.

Online NON

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Re: New Beta version 17.8.2315
« Reply #36 on: October 22, 2017, 02:39:13 PM »
Thanks for the dump. It is already reported to developers who are working on a fix. It will be fixed in next beta.
It's working now, thanks for the fix :)
Main: Win10 Pro 20H2 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 21 Premium Beta(Icarus) / Comodo Firewall (testing again)
Mobile: Win10 Pro 20H2 64bit / Core i5-3340M 2.7GHz / 8GB RAM / Avast 21 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline bob3160

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Re: New Beta version 17.8.2315
« Reply #37 on: October 24, 2017, 04:02:13 PM »
My system just rebooted ???
Only thing I've been able to see was a VPS update just before the re-boot ???

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Offline Asyn

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Re: New Beta version 17.8.2315
« Reply #38 on: October 25, 2017, 07:02:20 AM »
My system just rebooted ???
Only thing I've been able to see was a VPS update just before the re-boot ???
Interesting, I didn't get any VPS updates for the beta since the 18th October.
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: New Beta version 17.8.2315
« Reply #39 on: October 25, 2017, 02:36:58 PM »
My system just rebooted ???
Only thing I've been able to see was a VPS update just before the re-boot ???
Interesting, I didn't get any VPS updates for the beta since the 18th October.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Asyn

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Re: New Beta version 17.8.2315
« Reply #40 on: October 25, 2017, 05:08:18 PM »
Meanwhile, I also got the VPS update. Cheers
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: New Beta version 17.8.2315
« Reply #41 on: October 25, 2017, 06:04:49 PM »
My system just rebooted ???
Only thing I've been able to see was a VPS update just before the re-boot ???
Interesting, I didn't get any VPS updates for the beta since the 18th October.


Snap, however this is in the 17.7.2314 regular (not beta) release, this morning the WSC chimed up about avast being out of date. Image1 Avast update section.

No notification from Avast either about it being out of date, but whilst compiling this it would appear to have updated. Image2 Defs sub-folder.
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