I am a PREMIER member and have been for quite some time. Your site says I'm "Free." Why? I paid you...
Also, program keeps encountering communications errors when I try to update DEFS and the Program itself, both of which are outdated by months. Not happy. Avast also makes contacting the company a totally futile exercise. How do I get this fixed? This has gone on for many weeks and I am getting NO RESPONSE AND NO RESOLUTION from Avast! Help! I'm desperate to fix this and may even go back to Norton!