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Virus definitions outdated
« on: October 17, 2017, 05:03:03 PM »
This is the second time I am getting this. I have already uninstalled and reinstalled avast. It worked for a bit then it came back to this problem. Is there a known issue and fix?
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Re: Virus definitions outdated
« Reply #1 on: October 17, 2017, 08:31:05 PM »
I have a similar problem. Last update was 4 days ago. I also reinstalled avast, but didn't work.
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Offline DavidR

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Re: Virus definitions outdated
« Reply #2 on: October 18, 2017, 09:47:12 AM »
Well this is getting to be a pain in the backside, it happened before and the fix was to stop and restart (didn't work), required a reinstall. Now its back again and no update for 15 days and manual update fails.  Possibly since I reinstalled it after the last update failures.

No notification area warning about this, possibly due to the new problem reported below.

Not only that, but now I see that Avast Mobile Security (free) has stopped, this is the second time this has happened.

This is getting to a point to find an alternative that just works.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Tereza V.

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Re: Virus definitions outdated
« Reply #3 on: October 19, 2017, 10:13:48 AM »
Hi, what app versions do you have? 6.7.x contains a bugfix for this. Now available in Beta, since yesterday slowly rolling out to the public release.
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Offline DavidR

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Re: Virus definitions outdated
« Reply #4 on: October 19, 2017, 11:44:36 AM »
Quote from: Tereza V. on October 19, 2017, 10:13:48 AM
Hi, what app versions do you have? 6.7.x contains a bugfix for this. Now available in Beta, since yesterday slowly rolling out to the public release.

I don't run beta versions on my only phone, it isn't a test bed it needs to work.  I have the latest version available from Google Play 6.6.0.

Latest Definitions 171018-12, trying a manual update just now, again it failed, so my reinstall yesterday was pretty much a waste of time. Other than getting a default install and having to change settings and getting what definitions that came with the install, I'm back at square one.  Definitions appear not to be working and no notification that they aren't working, e.g. out of date.

I don't know which is worse, not getting the definitions updates or not being notified that they are out of date.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Virus definitions outdated
« Reply #5 on: October 19, 2017, 09:41:32 PM »
6.6.0 as well.  171003-00 for virus definitions.
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Offline Tereza V.

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Re: Virus definitions outdated
« Reply #6 on: October 19, 2017, 11:37:14 PM »
Sorry for any inconvenience, version 6.7.0 has already started being rolled out, it fixes the problem, should arrive to your devices next week.
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