Author Topic: Can't activate with new license  (Read 1626 times)

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Offline alex.com.ua

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Can't activate with new license
« on: October 19, 2017, 08:30:04 AM »
Hello
After expiring my plan I have bought new one.
Try to activate with:
- login with account
- re-install app

without success
Can you help me?

Offline Asyn

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Re: Can't activate with new license
« Reply #1 on: October 19, 2017, 08:34:49 AM »
Hi, to start with, which product are you talking about..?
Win 8.1 [x64] - Avast Premier 18.5.2342.BC - CC 5.44 - MCS - EEK - FF ESR 52.9 [NS5/uBO/AOS] - TB 52.9.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline krahulik

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Re: Can't activate with new license
« Reply #2 on: October 19, 2017, 09:18:53 AM »
Hello,
  I'm very sorry, we had an issue with our licensing systems, it was fixed.

Best regards,
  Martin
« Last Edit: October 19, 2017, 11:01:47 AM by krahulik »

Offline alex.com.ua

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Re: Can't activate with new license
« Reply #3 on: October 22, 2017, 05:04:01 PM »
product: Avast SecureLine VPN for Mac
authorization - still doesn't work

---
1st attempt
- unlink profile in app
- re-login
> doesn't work

2nd attempt
- completely uninstall
- new installation
> doesn't work
« Last Edit: October 22, 2017, 05:06:36 PM by alex.com.ua »