BSOD pointant vers aswbidsdrivera.sys

[REDACTED]

Sorry to ask but what happens once you send the support file? I did not get contacted and do not find a support page where to use my ticket number...
Thanks

[Asyn]

Did you submit a ticket..?

Edit: You could try the latest beta: https://forum.avast.com/index.php?board=15

[REDACTED]

hello,

same for me ,
After Upgrading to windows 10 some problems arise

Going through enduring winding way , of windows freezes , windows losses drive access I updated to signed drivers and Windows 10 became stable
.
Still, seems stable , connect to infrastructure , states "connected to the internet" but no IP address or IP information at all! , and connection status for IPV4/IPV6 states  "Not Connected"

So, I followed tips about disabling driver signature (bcdedit & F8>F7 at https://social.technet.microsoft.com/Forums/windows/en-US/9b6eee60-855d-47cc-9927-acae3fb6f971/permanently-disable-driver-signature-enforcement-on-win-7-x64?forum=w7itprohardware  ), followed a tip for driver verifier ( https://samsclass.info/335/335_S09.shtml#projects )that shows problem with NDIS.SYS, but the problem was actually anodlwfx.sys that appears as "ANOD Network Security Filter Driver".

Once disabled, I have stable connection as I LogOn to windows.

So now logged on to the Forum to try and Post a question abut AVASt drivers signatures to support.

I hope this helped you also in your quest.

I will apreciate your help relaying this message to support personal, or explaning me HowTo

Thanks,
 

[Asyn]

I will apreciate your help relaying this message to support personal, or explaning me HowTo

Contact support: https://support.avast.com/contact

[REDACTED]

Hi, unfortunately the beta version so far causes the same issues. I have opened a ticket with support, but have not had any news from them so far. Any suggestions? Thanks

[Asyn]

Hi, unfortunately the beta version so far causes the same issues. I have opened a ticket with support, but have not had any news from them so far. Any suggestions? Thanks

Be patient, it's weekend...

[REDACTED]

Hello, it has been a week since I contacted support, I have sent another ticket, just n case. No contact so far, no help... Is there anyone on the other side of the line?

[bob3160]

Hello, it has been a week since I contacted support, I have sent another ticket, just n case. No contact so far, no help... Is there anyone on the other side of the line?

Each time you send a new ticket, you start the process all over again.