Author Topic: Anti-theft bricked my phone. Website has no options to restore.  (Read 826 times)

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Offline Bill Dezell

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Anti-theft bricked my phone. Website has no options to restore.
« on: October 21, 2017, 01:48:21 AM »
So, mid-road trip in the middle of nowhere, I get a warning saying my phone is stolen. It won't accept any PIN I may have used (I don't think I ever set up AT). When I go the site here, it tells me no detailed information is available.

Any tips on a fix I can do without a trip to the provider and with minimal tech skill?

Offline Asyn

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Offline Bill Dezell

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Re: Anti-theft bricked my phone. Website has no options to restore.
« Reply #2 on: October 21, 2017, 04:57:46 AM »
Error: Disallowed_useragent

Resetting isn't possible. Logging into the site to tell it it's not stolen doesn't work.

Offline Asyn

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Win 8.1 [x64] - Avast Premier 17.9.2321.Beta#3 - CC 5.38 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Bill Dezell

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Re: Anti-theft bricked my phone. Website has no options to restore.
« Reply #4 on: October 22, 2017, 05:26:11 AM »
Thanks. That just directs me to these forums. I thought I paid for a subscription at one time, but can't find any record of it.

In the end, I gave up and did a factory reset. Thanks for the replies.

Offline Asyn

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Re: Anti-theft bricked my phone. Website has no options to restore.
« Reply #5 on: October 22, 2017, 05:30:54 AM »
You're welcome.
Win 8.1 [x64] - Avast Premier 17.9.2321.Beta#3 - CC 5.38 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0