Author Topic: Windows 10 crashed twice now  (Read 2783 times)

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Offline Coolmario88

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Windows 10 crashed twice now
« on: October 23, 2017, 04:19:47 AM »
My computer has crashed twice now with AMD Northbridge fatal error whea-logger error 0x00000124 bugcheck for the second time in a few days now.. I just want this issue fixed :( I'm like crying over this i got this computer for $600 back in April.
Its cyberpowerpc brand with the follow specs
AMD FX-6300
GA-78LMT-S2 Rev 1.2
8GB DDR3
AMD RX 460 2GB
1TB HDD

Please somebody just tell me if this is a issue i need to get a new CPU or motherboard from cyberpowerpc under the warranty :( I just want my investment to be good choice and not a failure as i am feeling right now.. :( :-[
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Offline CraigB

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Re: Windows 10 crashed twice now
« Reply #1 on: October 23, 2017, 08:02:12 AM »
Bug check on the error shows fatal hardware issue, personally I'd send the computer back and get a new one.

Offline Coolmario88

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Re: Windows 10 crashed twice now
« Reply #2 on: October 23, 2017, 09:51:27 AM »
This PC warranty only covers parts for a year and workmanship labor 3yrs. It's built with all off the shelf parts. You don't think that the North bridge on the motherboard is failing and that's why I get AMD North bridge fatal error in event viewer after these black screen crashes do you?

Edit: I got the PC back in April and they said refund period is 30 days.
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Offline bob3160

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Re: Windows 10 crashed twice now
« Reply #3 on: October 23, 2017, 04:32:29 PM »
Sounds like you need to get the system bench checked at a reputable repair place.
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Offline Coolmario88

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Re: Windows 10 crashed twice now
« Reply #4 on: October 24, 2017, 12:59:20 AM »
So far i did a few stress tests myself, From 3dmark futuremark, A CPU stress test that i was linked to from howtogeek, and memtest86.. I think i might be narrowing down the issue.
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Offline Coolmario88

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Re: Windows 10 crashed twice now
« Reply #5 on: October 25, 2017, 09:34:16 AM »
Can I get some of your opinion please. Apparently they built this PC with a old 2012 motherboard but there is a newer I could buy myself a 2017 motherboard and have installed just one thing.. I'd lose my warranty that runs out anyways in April 2018. Should I just get the newer Mobo and make it more compatible with Windows 10? I'd be upgraded from and 760g to AMD 990fx. Plus I'd get uefi and sata 3 and USB 3.1 support
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Offline bob3160

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Re: Windows 10 crashed twice now
« Reply #6 on: October 25, 2017, 02:55:35 PM »
A new MB might also give you a problem with your MS license.
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Offline Coolmario88

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Re: Windows 10 crashed twice now
« Reply #7 on: October 25, 2017, 06:59:43 PM »
A new MB might also give you a problem with your MS license.
Microsoft confirmed that my license key would/should work on any PC build.
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Offline Coolmario88

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Re: Windows 10 crashed twice now
« Reply #8 on: October 27, 2017, 08:52:36 PM »
Cyberpowerpc is wanting me to send the PC back to them to replace either motherboard or CPU.. They think it might be one of the two.
OS: Windows 11 64-bit
Webbrowser: Mozilla Firefox
PC Specs: Intel i5-12400f, Nvidia RTX 3050, 16gb ram, 1.5TB SSD(s).

Offline bob3160

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Re: Windows 10 crashed twice now
« Reply #9 on: October 28, 2017, 01:16:50 AM »
Cyberpowerpc is wanting me to send the PC back to them to replace either motherboard or CPU.. They think it might be one of the two.
I would create an image and then return it asap.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet