Author Topic: GUI failed to load (17.7.2314 - Windows 10)  (Read 1706 times)

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Offline Peaceful Jim

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GUI failed to load (17.7.2314 - Windows 10)
« on: November 01, 2017, 01:15:10 PM »
I've had this happen two times in two days now. My GUI failed to load (17.7.2314 - Windows 10) Avast tray icon will show a red cross on it, I click on it, and it says the GUI has failed to load. Clicking restart in the window that pops up makes it hang for about 5 seconds, then nothing. Still failed to load. I've repaired Avast, I've uninstalled Avast and I've reinstalled Avast, but the problem was still there. Then, all of a sudden, it loads up and works.

My worry is that I'm not protected while this GUI error is occurring. Has anyone got any information about this?

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Peaceful Jim

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Re: GUI failed to load (17.7.2314 - Windows 10)
« Reply #2 on: November 02, 2017, 12:37:06 AM »
Thanks for the reply, but could you tell me why this 'remote desktop service' fixes the issue? I'm a bit wary of anything that has to do with connecting remotely to other computers, as the description of this service suggests.

Offline Asyn

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Re: GUI failed to load (17.7.2314 - Windows 10)
« Reply #3 on: November 02, 2017, 04:28:44 AM »
You're welcome. (The rest is for the devs to answer...)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline chris...

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Re: GUI failed to load (17.7.2314 - Windows 10)
« Reply #4 on: November 02, 2017, 12:52:28 PM »
you have to trust avast, but it's true that it can put question to our privacy
Lightning time when UI is started may be due to this remote connection ?