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Wrong product from auto-renew?
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Topic: Wrong product from auto-renew? (Read 717 times)
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REDACTED
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Wrong product from auto-renew?
«
on:
December 01, 2017, 05:22:13 AM »
My free trial ended on the 30th of November and I was charged $50 because of the auto-renewal. I don't mind it to be honest but the fact I was given "free antivirus" and was charged for it doesn't make sense. Why would anybody want a free product and get charged for it lol.
Is there something I can do to get the money back or is there somewhere I can request to get it fixed?
https://i.gyazo.com/033b6b82213da7a30faf800739e78216.png
https://i.gyazo.com/e4431fdc91c050d41905f0145e10a58e.png
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Wrong product from auto-renew?
«
Reply #1 on:
December 01, 2017, 05:36:41 AM »
->
https://support.avast.com/article/24/
(Orders and Renewals)
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Avast WEBforum
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
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LudekS
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chytil2
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Wrong product from auto-renew?