Author Topic: Avast Mobile Security Issues with Galaxy S7  (Read 967 times)

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Offline Patrick2

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Avast Mobile Security Issues with Galaxy S7
« on: October 31, 2017, 05:09:09 PM »
Hi All

Galaxy S7, Nougat 7.0,  August Security Patch currently

issue is Avast a lot of errors, phone slow downs, excessive memory, battery use, and so forth,  Am Running 6.7.1 currently,  even tried clean install method, clear cache, force stop, uninstall, turned off phone for 5 minutes, reinstalled,  same issue came up again later on.   What is the deal?    Should I attempt another clean install of Avast Mobile security?   

Thank you all in advance
Windows 10 Pro 64bit 1803 17134.1, Intel I7 7700 Nvidia Geforce 1050 8gb DDR4, WD 250GBSSD, 1tb Storage, Avast 18.3.2333
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1803 17134.1  128GB SSD, 1tb Storage, Avast 18.3.2333

Offline Tereza V.

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Re: Avast Mobile Security Issues with Galaxy S7
« Reply #1 on: November 02, 2017, 10:57:56 AM »
Hi, this problem could relate to the Device Maintenance feature, present in the latest Samsung models. It regularly kills apps running in the background, while our app is constantly doing the opposite. This results in a repetitive process of killing-restarting-killing-restarting, which leads to battery drain and a device slow-down. Please try this:

- go to your device settings
- tap on "Device Mantenance"
- select "Battery"
- at the bottom tap on "Unmonitored apps"
- add Avast Mobile Security in this menu

Offline Patrick2

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Re: Avast Mobile Security Issues with Galaxy S7
« Reply #2 on: November 05, 2017, 07:42:56 PM »
Ok that's done, hopefully did finally solve this issue, as do like the Avast app
Windows 10 Pro 64bit 1803 17134.1, Intel I7 7700 Nvidia Geforce 1050 8gb DDR4, WD 250GBSSD, 1tb Storage, Avast 18.3.2333
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1803 17134.1  128GB SSD, 1tb Storage, Avast 18.3.2333

Offline Eugene Satterlund

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Re: Avast Mobile Security Issues with Galaxy S7
« Reply #3 on: December 07, 2017, 09:42:54 AM »
That was my problem with the S7 Active. I was one Thanks.