Author Topic: Anti Ransomeware Module Blocks MS Office  (Read 1982 times)

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Anti Ransomeware Module Blocks MS Office
« on: November 03, 2017, 08:32:41 AM »
When Anti Ransomeware Shield is enabled, MS Office can not save files - permision denied.

When Anti Ransomeware Shield is disabled, MS Office can save files normally (Word and Excel)

Avast Internet Security 17.7.2314 build 17.7.3660.244
definitions 171102-0

MS Office 2010 Starter
Windows 7 Home Premium 64bit SP1

Intel Core i5; 4GB RAM

Offline Asyn

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Re: Anti Ransomeware Module Blocks MS Office
« Reply #1 on: November 03, 2017, 08:37:03 AM »
Ransomware Shield - FAQ: https://support.avast.com/article/50/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Anti Ransomeware Module Blocks MS Office
« Reply #2 on: November 03, 2017, 09:08:07 AM »
Thanks

This is the section that answered the question:

You can specify which applications Ransomware Shield allows or blocks. Follow these steps:

Open the Avast user interface.
Go to Protection ▸ Ransomware Shield.
Click Blocked / allowed apps.
Click Block an App or Allow an App, then select an application and click Open.
The application appears in the relevant list.

Offline Asyn

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Re: Anti Ransomeware Module Blocks MS Office
« Reply #3 on: November 03, 2017, 09:36:01 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0