Author Topic: NEW Version 13.1  (Read 3531 times)

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Offline lukas.hasik

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NEW Version 13.1
« on: November 07, 2017, 09:45:16 AM »
Hi,
we have released new version 13.1 of Avast Security for Mac aka Avast Antivirus for Mac on Sunday 12.11.2017.

What's new:

Download it from direct link - http://mac-av.u.avcdn.net/mac-av/10_9/AAFM/avast_security_online.dmg


Older releases :
Version 13.0 of Avast Security for Mac aka Avast Antivirus for Mac on Sunday 6.11.2017.
  • we are introducing new premium features - Ransomware Shield and Wi-Fi Inspector. Promo of these features is shown in the Free product. However you need to buy a license to unlock these features and upgrade to the premium version called Avast Security Pro.
  • we improved performance of our File shield.
  • lot of bugfixes - including fix for issue with iCloud login on High Sierra, fix for the persistent threat warning in emails.
  • we dropped support for macOS 10.6, 10.7 and 10.8. Virus definitions and scanning engine will be still provided for these OSes.


Thank you for your support and sharing your experiences with our Mac products!
Lukas.
« Last Edit: Yesterday at 08:55:08 AM by lukas.hasik »
Quality is also a feature.

Offline krici

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Re: NEW Version 13.0
« Reply #1 on: November 09, 2017, 07:26:45 PM »
hallo. I got the file avast_security_online and I'm trying to re-install :-\. The MacMini doesn't allow it and now I'm loosing almost an hour trying to find a support e-mail. no way. So I send this message. I'm really disappointed  >:( >:(it is so impossible to send a simple email asking support  >:( >:(
Please. I have even the Log-file and any requested file from the "support instructions" online.. but no way to find out a  >:( >:( mail or form to open an assistance ticket.
Hope you can help me.
Thanks, Pietro

Offline Asyn

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Re: NEW Version 13.0
« Reply #2 on: November 10, 2017, 05:14:43 AM »
Win 8.1 [x64] - Avast Premier 17.8.2318.BC - CC 5.37 [OD] - MCS [OD] - EEK [OD] - Firefox ESR 52.5 [NS5/uBO] - Thunderbird 52.4 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline lukas.hasik

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Re: NEW Version 13.0
« Reply #3 on: November 10, 2017, 05:42:03 PM »
hallo. I got the file avast_security_online and I'm trying to re-install :-\. The MacMini doesn't allow it and now I'm loosing almost an hour trying to find a support e-mail. no way. So I send this message. I'm really disappointed  >:( >:(it is so impossible to send a simple email asking support  >:( >:(
Please. I have even the Log-file and any requested file from the "support instructions" online.. but no way to find out a  >:( >:( mail or form to open an assistance ticket.
Hope you can help me.
Thanks, Pietro

Was there any error message?
Support portal is linked from the main avast.com webpage.
Quality is also a feature.

Offline TED123

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Re: NEW Version 13.0
« Reply #4 on: November 13, 2017, 12:28:24 PM »
Been testing other Mac AV, can't wait to get back to Avast. It just works, fast, clean updating sigs, and it doesn't bog my system down.  Great job!!!!

Offline heze

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Re: NEW Version 13.0
« Reply #5 on: November 15, 2017, 03:54:09 PM »
Hello, please help me!
I have a MacBookAir with MacOS 10.12.6 and have used free Avast Security a long time. Today I downloaded version 13 and first uninstalled the previous version as instructed. During the last step of installation of the the latest version, the installer stopped and showed this message (Translated into english): "Installation failed. The installer encountered an error preventing installation. Contact the program maker and ask for assistance." I have tried this three times with the same result. Consequently I now have neither the older, nor the new version and is unprotected.
Please give me instructions on what to do!
/heze

Offline lukas.hasik

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Re: NEW Version 13.0
« Reply #6 on: Yesterday at 08:43:52 AM »
@heze - please try to download the DMG of version 13.0 again (link above). Run the "Uninstall Avast" that will show up.
If it fails again (hopefully not) check the uninstall log - open terminal, cat /tmp/avastuninstall-*
Quality is also a feature.