Author Topic: Cleanup premium rescue center  (Read 3645 times)

0 Members and 1 Guest are viewing this topic.

Offline keithskitt

  • Newbie
  • *
  • Posts: 3
Cleanup premium rescue center
« on: November 08, 2017, 04:35:29 PM »
I am trying to find the rescue center in my version of Clean up, but there is no menu on the right hand side of the Clean Up screen as I have seen others refer to.

Any ideas or suggestions please

Offline Stellarman

  • Moderator
  • Advanced Poster
  • *
  • Posts: 853
  • Product Manager
Re: Cleanup premium rescue center
« Reply #1 on: November 09, 2017, 08:29:39 AM »
I am trying to find the rescue center in my version of Clean up, but there is no menu on the right hand side of the Clean Up screen as I have seen others refer to.

Any ideas or suggestions please

Hi.

could you please share the screenshot of your Cleanup UI?

Thanks!

Offline keithskitt

  • Newbie
  • *
  • Posts: 3
Re: Cleanup premium rescue center
« Reply #2 on: November 09, 2017, 01:24:28 PM »
Stellarman, thanks for your reply - screen grab attached

Keith

Offline Stellarman

  • Moderator
  • Advanced Poster
  • *
  • Posts: 853
  • Product Manager
Re: Cleanup premium rescue center
« Reply #3 on: November 09, 2017, 02:45:22 PM »
Well, I can now see that you still have the old version of Cleanup which does not include the Rescue Center feature.

However if you would like to have it and also be able to explore the rest of the new features which are in the new Cleanup and you don't want to wait for the automatic upgrade you can do it on your own by simply downloading the installation package and executing it. The rest shall be seamless so you should end up with a new version of Cleanup on your computer utilizing the same license you had before.

Here is the page where you can download the installation package: https://www.avast.com/download-software

In case you would have additional questions, feel free to ask.

Thanks & Regards,
Avast Cleanup team!

Offline keithskitt

  • Newbie
  • *
  • Posts: 3
Re: Cleanup premium rescue center
« Reply #4 on: November 09, 2017, 03:42:46 PM »
Thanks for the information guys.

Can I ask, if I install the new version will I still be able to identify from the rescue center what changes have been made to the registry in my last clean up?

Regards

Keith

Offline Stellarman

  • Moderator
  • Advanced Poster
  • *
  • Posts: 853
  • Product Manager
Re: Cleanup premium rescue center
« Reply #5 on: November 10, 2017, 08:30:24 AM »
Thanks for the information guys.

Can I ask, if I install the new version will I still be able to identify from the rescue center what changes have been made to the registry in my last clean up?

Regards

Keith

Unfortunately the Rescue Center in the new version is not able to track or revert changes made by the old Cleanup version. It works only with the new one.

REDACTED

  • Guest
Re: Cleanup premium rescue center
« Reply #6 on: November 11, 2017, 01:47:29 PM »
Спасибо, научили и все почистил :-*

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Cleanup premium rescue center
« Reply #7 on: November 11, 2017, 03:49:17 PM »
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0