Author Topic: Shaw Open/Web Shield incompatibility issues  (Read 2010 times)

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Shaw Open/Web Shield incompatibility issues
« on: November 11, 2017, 07:42:30 PM »
For the past few months, I (and my spouse) have had to shut off the Web Shield to use the internet on any Shaw Open hotspots. With it activated, I can only use social media sites, nothing else will load. I had hoped that this issue would be resolved in subsequent updates, but it continues. Shaw is our internet provider, and works fine at home. Is this a known issue that will eventually be addressed, or something specific to our service provider, here in western Canada?

Offline bob3160

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Re: Shaw Open/Web Shield incompatibility issues
« Reply #1 on: November 11, 2017, 09:35:50 PM »
What Operating system and which version of Avast. Are using a paid version or the free version of Avast.:)
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Re: Shaw Open/Web Shield incompatibility issues
« Reply #2 on: November 13, 2017, 09:36:14 PM »
Fully updated Windows 10 and free 17.8.2318 (build 170803705.0) Avast Antivirus.

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Re: Shaw Open/Web Shield incompatibility issues
« Reply #3 on: November 13, 2017, 09:58:34 PM »
Reported to Avast.
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Re: Shaw Open/Web Shield incompatibility issues
« Reply #4 on: November 14, 2017, 03:03:54 AM »
Thank you!