Author Topic: White user interface Avast Free Anti-virus  (Read 2064 times)

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Offline Carl114

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White user interface Avast Free Anti-virus
« on: October 02, 2018, 02:51:51 PM »
As many have already posted on similar problem, when opening Avast from desktop icon or via start menu all we get is a blank white box.
If We right click on the tray icon we can access the subscription information, troubleshooting and componets menu but this dosent allow access to the scanning options usually shown on the main user interface.
Have uninstalled/reinstalled Avast multiple times and also followed the instructions to clean install but still have this problem.
OS is Windows 10 and avast version is Anti-Virus fre version 18.6.2349.

Offline Pondus

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Offline Carl114

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Re: White user interface Avast Free Anti-virus
« Reply #2 on: October 02, 2018, 03:57:19 PM »
Sorry should of made it clearer already done that and made no difference, the Ui shows up when uninstalling/repairing no problem but will not show up correctly when accessing via desktop/start menu icon

Offline Asyn

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Re: White user interface Avast Free Anti-virus
« Reply #3 on: October 03, 2018, 01:11:03 PM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W 8.1 [x64] - Avast PremSec 21.4.2462.B3 [UI.616] - EEK - Firefox ESR 78.10.1 [NS/uBO/PB] - TB 78.10.1
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Carl114

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Re: White user interface Avast Free Anti-virus
« Reply #4 on: October 04, 2018, 09:55:36 AM »
64 bit Windows 10 no other security software installed and this system has only had Avast on it, seriously thinking of ditching what used to be a half decent program and switching to sopmething else.

Offline Asyn

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Re: White user interface Avast Free Anti-virus
« Reply #5 on: October 04, 2018, 10:27:45 AM »
64 bit Windows 10
Again, which build..?
W 8.1 [x64] - Avast PremSec 21.4.2462.B3 [UI.616] - EEK - Firefox ESR 78.10.1 [NS/uBO/PB] - TB 78.10.1
Avast-Tools: Secure Browser 90.0 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: White user interface Avast Free Anti-virus
« Reply #6 on: October 05, 2018, 11:53:32 PM »

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq