Author Topic: my free avast antivirus not working  (Read 1941 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
my free avast antivirus not working
« on: November 10, 2017, 10:35:16 PM »
i have downloaded the free antivirus and have used it just fine in the past , now i am getting a error when i started it up saying another antivirus and two may conflict and so avast is running in passive mode , i have checked and have no other antivirus , i have antimalware bytes .
  when i try to open the interface of avast it just comes up like a blank page where the settings etc. all are its just a big square blank area of white.
I HAVE A WINDOWS 7 QUADE CORE HP LAPTOP
can someone please help me get this program going again ??
« Last Edit: November 10, 2017, 10:37:51 PM by airvair62 »

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37533
  • Not a avast user
Re: my free avast antivirus not working
« Reply #1 on: November 10, 2017, 10:46:04 PM »
Quote
i have antimalware bytes
The name is Malwarebytes Antimalware   ;)


Try uninstall avast with this (read instructions) >> https://www.avast.com/uninstall-utility
Then try install again

IF you have used any previous AV programs make sure thay are removed according to vendors instructions / removal tools

Removal tools:
https://singularlabs.com/uninstallers/security-software/
https://support.avast.com/en-eu/article/Uninstall-other-antivirus



REDACTED

  • Guest
Re: my free avast antivirus not working
« Reply #2 on: November 11, 2017, 12:13:57 AM »
okay i followed instructions downloaded the avast clear to my desktop then restarted pc in safe mode (i did it without internet) and used admin install and it ran for a long time then gave this error :avast antivirus installer is unable to continue because the installer is corrupted or is forbidden to run on this machine. reason 2.
(0x000000002) the system cannot find the file specified.


Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: my free avast antivirus not working
« Reply #3 on: November 11, 2017, 05:33:44 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0