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Author Topic: double charged for Avast SecureLine VPN Multi-device  (Read 1233 times)

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Offline Terence23

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double charged for Avast SecureLine VPN Multi-device
« on: February 17, 2019, 02:40:19 PM »
I have been charged twice for Avast SecureLine VPN Multi-device 64.99 each time meaning I now don't have the money in my account to pay for other important bills. I contacted about a refund last week and have had no reply and have today done so again I cannot express the urgency of this refund and the problems it is causing.
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Offline bob3160

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Re: double charged for Avast SecureLine VPN Multi-device
« Reply #1 on: February 17, 2019, 08:08:45 PM »
Quote from: Terence23 on February 17, 2019, 02:40:19 PM
I have been charged twice for Avast SecureLine VPN Multi-device 64.99 each time meaning I now don't have the money in my account to pay for other important bills. I contacted about a refund last week and have had no reply and have today done so again I cannot express the urgency of this refund and the problems it is causing.
Post you last support ticket here and don't past any more requests. You go back to the beginning each time you send in a request.
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Offline Terence23

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Re: double charged for Avast SecureLine VPN Multi-device
« Reply #2 on: February 17, 2019, 09:44:09 PM »
i assume ticket number is my request number. if so 08067371
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Offline bob3160

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Re: double charged for Avast SecureLine VPN Multi-device
« Reply #3 on: February 17, 2019, 09:55:57 PM »
Quote from: Terence23 on February 17, 2019, 09:44:09 PM
i assume ticket number is my request number. if so 08067371
I've relayed your problem onto Avast. Let's see if that helps.
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Offline Terence23

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Re: double charged for Avast SecureLine VPN Multi-device
« Reply #4 on: February 18, 2019, 12:13:53 AM »
thanks much obliged
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