I seem to have so much trouble with Avast. I do a full scan/clean up etc then check it with cclean after and everything is still there requiring removal
I have twice set up the extra trial clean-up and both times my laptop has gone into meltdown. Just gone to cancel the automatic renewal so it doesn't continue to run after the trial but up comes a message saying this time it was unable to cancel the automatic renewal and to come back later. I do hope I am not going to end up going into automatic renewal and then not being able to cancel like a year or so ago with another extension I found I didn't like and deleted but still had to pay for?
Also, I had password protection set up and that actually was going well until my laptop crashed. Now this system is no longer working when I log and yet when I go to my account to restart it, it tells me that it is operating. It isn't!
And your verification system is dreadful you cannot either read the letter nor understand the recording!