Author Topic: Avast premier free trial renewal cancellation  (Read 1846 times)

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Avast premier free trial renewal cancellation
« on: November 13, 2017, 03:06:51 PM »
I have an avast premier free trial subscription that has auto renewal that I want to cancel but it doesnt show up in my licenses and I dont have an e-mail from the purchase. what do I do?

Offline Raeken

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Windows 11 Pro - Version 21H2 - 64 Bits | Avast SecureLine VPN - Standalone

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Re: Avast premier free trial renewal cancellation
« Reply #2 on: November 14, 2017, 03:52:15 PM »
I have checked these already and they didnt help. Like I said it doesnt show up in my licenses, I dont have an e-mail of the purchase and the find order tool didnt find my order. I dont know if its because I used paypal but it doesnt find it.

Offline Asyn

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Re: Avast premier free trial renewal cancellation
« Reply #3 on: November 15, 2017, 05:53:11 AM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast premier free trial renewal cancellation
« Reply #4 on: November 15, 2017, 02:31:57 PM »
So I had the subscription on another e-mail and I linked the e-mail to my account and got it to appear in my liceses and I think its auto renewal is now disabled. Thanks for help guys. :)

Offline Asyn

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Re: Avast premier free trial renewal cancellation
« Reply #5 on: November 16, 2017, 05:06:37 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0