I can't believe I've been asked, after over a decade of use, to PAY an outrageous amount of money for the privilege of running their already purchased software.
I knew much more than the 'tech' that logged into my computer. They honestly tried to tell me that the 'Alienware' folder in my registry indicates another virus software package was installed, Alienware... as in the HARDWARE manufacturer.
Shame on Avast.... I thought you guys were above this.