Author Topic: You do not have permission to save system settings on this computer  (Read 245 times)

0 Members and 1 Guest are viewing this topic.

Offline Sakman

  • Newbie
  • *
  • Posts: 2
After running AVAST Cleanup one time I can no longer make system changes to my computer, here are a few error messages.

This feature is not available because you do not have permission to save system settings on this computer.

Can't open user profile directory because you lack sufficient privileges.

Offline Stellarman

  • Avast team
  • Jr. Member
  • *
  • Posts: 44
Re: You do not have permission to save system settings on this computer
« Reply #1 on: November 21, 2017, 04:11:33 PM »
Hi,

that's very unfortunate however in order to be able to help you we would need to know a little bit more about how did you get into this situation.
Ideally if you could describe what steps did you take and which actions have you performed in Cleanup before you got into it?
Plus if you could provide us with the log files it would be highly appreciated.

Log files are stored here: c:\ProgramData\AVAST Software\Tuneup\log\ and you could then upload it either to your favourite file share or you could use our FTP server ftp.avast.com/ftp/incoming/ (login: anonymous).

Thank you!