Author Topic: How to cancel my order.  (Read 426 times)

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Offline ho_ku_sai

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How to cancel my order.
« on: March 21, 2020, 04:11:01 AM »
Hello. I have decided some days ago to try avast cleanup, that had 60 days trial period. Due to my economical situation, getting worse and worse, I really cannot afford to subscribe to this service. Unfortunately  I cannot really find the e-mail where I should find the order ID in order to cancel the avast cleanup and I really need someone's help. The page where I could ask for cancellation asks my that order id, and I haven't it anymore. :-\ How can I delete my order?

Offline Asyn

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Re: How to cancel my order.
« Reply #1 on: March 21, 2020, 06:05:17 AM »
The page where I could ask for cancellation asks my that order id, and I haven't it anymore. :-\
Just enter/use 00000000 and explain it in your request.
Win 8.1 [x64] - Avast PremSec 20.7.2421.B#1 [UI.544] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ho_ku_sai

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Re: How to cancel my order.
« Reply #2 on: March 21, 2020, 06:47:10 AM »
Thank you. I've tried it now, I hope this works.

Offline Asyn

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Re: How to cancel my order.
« Reply #3 on: March 21, 2020, 06:51:30 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 20.7.2421.B#1 [UI.544] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0