Author Topic: Cancel Avast Cleanup free trial and auto subscription  (Read 5655 times)

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Offline Stellarman

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #15 on: November 25, 2019, 09:22:21 AM »

Hi, I wish to cancel my auto-renewal subscription for my avast cleanup premium. But I can't seem to find the option to cancel. Unfortunately, I did not receive a confirmation email but I have my license ID. Please advise me. Thank you.

Hi,

unfortunately I am not able to track down your record based on the email you have registered here on the forum.

Ideally I would need your activation code to be able to pair it with your record, so please send it to me via PM and I will cancel the subscription for you.

Thank you!

Offline nataliia.zhemanova

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #16 on: November 27, 2019, 01:55:19 PM »
I want to cancel the auto-renewal subscription for Avast Cleanup. Order ID 69695576200
Can you cancel it for me?

Offline r@vast

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Re: Cancel Avast Cleanup free trial and auto subscription
« Reply #17 on: November 27, 2019, 04:34:23 PM »
I want to cancel the auto-renewal subscription for Avast Cleanup. Order ID 69695576200
Can you cancel it for me?

Hi,

Auto-renewal has been cancelled.

Offline asia14082

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R: Cancel automatic Avast Cleanup subscription
« Reply #18 on: December 03, 2019, 06:09:19 PM »
Hello, I want to cancel my automatic subscription and get my money back. The last order number is A00021174469.
thank you very much

Offline Stellarman

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Re: R: Cancel automatic Avast Cleanup subscription
« Reply #19 on: December 04, 2019, 12:21:35 PM »
Hello, I want to cancel my automatic subscription and get my money back. The last order number is A00021174469.
thank you very much

Hi,

if you want a refund please navigate to this URL: https://support.avast.com/en-us/contact/sales_refund and submit your request there.
Customer support will contact you afterwards about the progress of the refund.

Thank you.