Author Topic: Putting Background Processes to Sleep With Avast  (Read 12824 times)

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Offline Stellarman

  • Avast team
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Re: Putting Background Processes to Sleep With Avast
« Reply #15 on: December 04, 2019, 12:31:42 PM »

if some of the apps are not waken up automatically, please specify which programs/apps in which version you have a problem with so we can test them in our environment. The automatic wake functionality is build in a general way to work for every program but it might happen that some program needs a special handling and we would like to know that so we can adjust the functionality accordingly.
Additionally I would like to ask you to provide us with logs we could then analyze to see what happened in your case and fix it for the next version if possible.

You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe assuming that you have still Avast Cleanup installed on your computer.
Just please add your email address there so we can join the logs with your report here.

Thank you.