Author Topic: Avast Free not loading - side by side configuration error  (Read 3988 times)

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Avast Free not loading - side by side configuration error
« on: November 28, 2017, 01:44:44 AM »
Problem now solved. A repair installation did the trick. I got sidetracked into chasing the file when I should have repaired Avast first.

I'm running Win7 64-bit. All security patches installed and only security patches installed.


After installing my new graphics card, I noticed that Avast antivirus wasn't loading. Strange. So I tried manually loading it and got this error message:

The application has failed to start because its side-by-side configuration is incorrect.


So I looked in the event viewer and found this further information about the error:

Activation context generation failed for "C:\Program Files\AVAST Software\Avast\AvastUI.exe". Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

The same also happens with the Avast Launcher at boot.

I have a log from sxstrace if that would be helpful.

I think that it's connected to the Visual C++ redist, but I checked and I still have those installed (including the most recent 2017 one) and the closest match would be the 2015 x86 one, which is version 14.0.24215.1
« Last Edit: November 28, 2017, 02:00:45 AM by Angilion »

Offline Asyn

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Re: Avast Free not loading - side by side configuration error
« Reply #1 on: November 28, 2017, 08:46:46 AM »
Problem now solved. A repair installation did the trick. I got sidetracked into chasing the file when I should have repaired Avast first.
Thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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