Author Topic: Avast passwords on Mac suddenly stop working  (Read 243 times)

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Offline Lukaso

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Avast passwords on Mac suddenly stop working
« on: November 30, 2017, 08:55:26 PM »
Hi,

I can get to Avast Password interface (using it on Mac - last updated version of Sierra), but once I click on anything there the program is closed and error message that program was "unexpectedly closed" pops. Tried to restart, logout etc. but never helps.

Do you please have any idea how to fix it? It is a biggie at the moment as I can not get to my passwords. :-)

Thanks!

Offline acerosalazar

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Re: Avast passwords on Mac suddenly stop working
« Reply #1 on: December 01, 2017, 12:05:52 PM »
Hi,

could you please send me your logs?  You can find them in this location "~/Library/Group Containers/6H4HRTU5E3.com.avast.passwords/Logs/"

Regards,

Felix
Avast Password for Mac Developer

Offline Lukaso

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Re: Avast passwords on Mac suddenly stop working
« Reply #2 on: December 01, 2017, 08:49:05 PM »
Hi,

could you please send me your logs?  You can find them in this location "~/Library/Group Containers/6H4HRTU5E3.com.avast.passwords/Logs/"

Regards,

Felix
Avast Password for Mac Developer

sure mate, these are:

****BAD-WORDS-CENSORED****

is it really how it works here? Official Avast forum and all one gets is 1 reply from a scammer?
« Last Edit: December 03, 2017, 10:20:05 PM by lukas.hasik »

Offline bob3160

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Re: Avast passwords on Mac suddenly stop working
« Reply #3 on: December 01, 2017, 09:55:36 PM »
Hi,

could you please send me your logs?  You can find them in this location "~/Library/Group Containers/6H4HRTU5E3.com.avast.passwords/Logs/"

Regards,

Felix
Avast Password for Mac Developer

sure mate, these are:

XXXXXXXX

is it really how it works here? Official Avast forum and all one gets is 1 reply from a scammer?
Felix isn't a scammer. He happens to work for Avast.
Please watch your language. This forum is family friendly. Thanks
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