Author Topic: Help... my tray icon keeps disappearing  (Read 12389 times)

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Offline pattigayle

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Help... my tray icon keeps disappearing
« on: December 27, 2003, 05:22:42 PM »
Hi....... new here...... I know there was a topic about the tray icon but I can't find it.  When I re-boot [Win XP ] the icon come back  but eventually it disappears again. I know that  the program is still running because the e-mail scan icon comes up but I like seeing the `a' go round & round & round  :).
Sometimes after I re-boot, the icon disappears as soon as the cursor gets near it [ maybe a conincedence but it's happened several times ],other times the icon stays put for a while & then poof it's gone.
I've checked all the settings & I can't find anything that would affect the icon.

Any ideas ???

Patti
windows 7, 64 bit.

Offline igor

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Re:Help... my tray icon keeps disappearing
« Reply #1 on: December 27, 2003, 06:31:27 PM »
Strange... it seems like the corresponding program (ashDisp.exe) is not running... can you verify in Task Manager that the program is really running when the icon disappears?

Offline pattigayle

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Re:Help... my tray icon keeps disappearing
« Reply #2 on: December 27, 2003, 06:35:37 PM »
I'll check the next time it happens...
windows 7, 64 bit.

Offline Ulti

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Re:Help... my tray icon keeps disappearing
« Reply #3 on: December 27, 2003, 08:53:42 PM »
Umm.. Sorry if I'm beeing a bit dumb here, since I'm not running XP, but have you checked that it doesn't auto-hide?

Your've probably checked that, but just to make sure.. :)

//Ulti..

Offline pattigayle

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Re:Help... my tray icon keeps disappearing
« Reply #4 on: December 28, 2003, 03:28:29 AM »
Thanx for the thought .... no auto hide.... hiding maybe [ maybe I did something to offend it  :'( ]
windows 7, 64 bit.

Offline pattigayle

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Re:Help... my tray icon keeps disappearing
« Reply #5 on: December 28, 2003, 04:27:09 AM »
Ok guys, the icon just went away again  :'( .. I checked the task manager and ashdisp.exe is running. I checked my e-mail & the e-mail scan icon came on but no revolving A  >:(

I'm gonna re-boot & see what happens....

Patti
windows 7, 64 bit.

Offline Lisandro

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Re:Help... my tray icon keeps disappearing
« Reply #6 on: December 28, 2003, 01:37:35 PM »
At this time, I suggest you a 'clean installation of avast':

1. Download the avast! setup (current version 4.1.319). Take note of your Registration key or, if you need another key, the registration form can be found here
2. Desinstall avast (Control Panel)
3. Boot
4. Use Avast Uninstall for complete desinstallation
5. Boot
6. Install the downloaded setup file
7. Boot
8. Enter the Registration key and configure avast! for your needs
The best things in life are free.

Offline pattigayle

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Re:Help... my tray icon keeps disappearing
« Reply #7 on: December 29, 2003, 12:36:46 AM »
Done.... I'll let you know what happens [ hopefully, nothing  8)]

Patti
windows 7, 64 bit.

Offline Lisandro

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Re:Help... my tray icon keeps disappearing
« Reply #8 on: December 29, 2003, 01:14:11 AM »
Done.... I'll let you know what happens [ hopefully, nothing  8)]

Patti

Praying and waiting for good news... Do not give up, avast is the best antivirus I have ever tested and you will succeed  ;)
The best things in life are free.

Offline r_du_neuf_trois

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Re:Help... my tray icon keeps disappearing
« Reply #9 on: December 29, 2003, 06:18:02 PM »
I exactly got the same problem a few months ago, and solved it the same way.
Regards

Offline pattigayle

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Re:Help... my tray icon keeps disappearing
« Reply #10 on: January 04, 2004, 05:31:03 PM »
YAY.......... my little A is happily spinning round & round ......  :D

Thanks for the help & for such a great program.

Patti :-*
windows 7, 64 bit.

Offline pattigayle

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Re: Help... my tray icon keeps disappearing
« Reply #11 on: January 31, 2005, 12:16:34 AM »
   Ok.... it's happening again  :'(  .... I've uninstalled & re-installed the program many,many times .... Sometimes the icon doesn't even load after a re-boot. The program is running cause the mail checker icon runs & ashdisp.exe is running..

    Should I just live without the spinning "a" ?? or is there something else I can do..

    Also, for awile the program wouldn't even load so I installed anti-vir just to have a virus program running ....when anti-vir was installed & I re-installed avast, it only installed the e-mail & im shields ... and the A icon did *not* disappear. When I uninstalled anti-vir & re-installed the full program , the icon started disappearing again .

    Patti
windows 7, 64 bit.

Offline Lisandro

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Re: Help... my tray icon keeps disappearing
« Reply #12 on: January 31, 2005, 01:37:51 AM »
Pattigayle, are you running any spyware monitor (TeaTimer from SpyBot, Ad-Watch from Ad-aware, PrevX, etc.) while installing avast?
You could be avoiding the startup registry entry for ashDisp.exe...
If you run it manually from avast folder, will the icon appear?

You could stay with AntiVir but never with the resident shield enabled (I think it's called Guard in Antivir)...
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Offline pattigayle

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Re: Help... my tray icon keeps disappearing
« Reply #13 on: January 31, 2005, 01:54:29 AM »
    I'm am running ad-aware but not ad-watch, I also have spyware guard. I uninstalled anti-vir [ I only used it when I could not get avast to run ].
    I clicked on the ashdisp icon in the Avast folder & nothing happened....

    I suppose I could live without the spinning A   :'( if it's not indicative of a bigger problem.

    Patti
windows 7, 64 bit.

Offline Lisandro

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Re: Help... my tray icon keeps disappearing
« Reply #14 on: January 31, 2005, 02:17:14 AM »
I suppose I could live without the spinning A   :'( if it's not indicative of a bigger problem.

You could be unprotected...
Can you click Ctrl+alt+del and see what avast (ash...) processes are running and post them here?
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