Author Topic: Avast Free does not connect to internet  (Read 3673 times)

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verena.beluzic@gmail.com

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Avast Free does not connect to internet
« on: December 03, 2017, 05:15:10 PM »
Hello, I am experiencing a problem with my Avast Free, some time ago it stopped updating, I tried to do it manually and it said a failed http server error. I removed it and tried to install it once again, but it does not connect to internet, even though everything else is working, now it say that my licence is expired. I even deleted my account and set up a new one, and when I try to secure my device and download installer I get this message: The requested URL /pairing_IPAR-341055-DcDVaM5LWTJJrqavAUCJ3DddVncs2fJMcTa35444/recno_19un7zBw was not found on this server.

I don't know what to do, why does it not connect to internet. When I try to activate a new license I get this: The online content is unavailable
Please, check your internet connection and try again. My internet connection is working fine.

Thank you for any suggestions.

Offline Pondus

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Re: Avast Free does not connect to internet
« Reply #1 on: December 03, 2017, 05:19:31 PM »
do you use a firewall other then windows?


Something to try, change DNS to Google DNS
https://developers.google.com/speed/public-dns/

Report back

« Last Edit: December 03, 2017, 05:21:08 PM by Pondus »

verena.beluzic@gmail.com

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Re: Avast Free does not connect to internet
« Reply #2 on: December 03, 2017, 05:24:54 PM »
No.

verena.beluzic@gmail.com

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Re: Avast Free does not connect to internet
« Reply #3 on: December 03, 2017, 05:28:05 PM »
HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'

I also get this error when I try to run Avast setup online installer.

Offline Pondus

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Re: Avast Free does not connect to internet
« Reply #4 on: December 03, 2017, 05:40:15 PM »
Quote
HttpGet: An error 41225
Others with this error got it to work when using google DNS

did you try?



How to Switch to OpenDNS or Google DNS
https://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/

https://www.youtube.com/watch?v=7DBRynpVT84



« Last Edit: December 03, 2017, 09:22:43 PM by Pondus »

Offline Alikhan

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Re: Avast Free does not connect to internet
« Reply #5 on: December 03, 2017, 11:34:52 PM »
Error 41225 is an issue with Avast servers and your DNS address.

Changing your DNS address to Google will fix your issue.

Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •