Author Topic: Refund on cancelled subscription  (Read 1527 times)

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Refund on cancelled subscription
« on: December 05, 2017, 09:55:43 PM »
I uninstall my avast and have decided to get my antivirus from another provider.

Avast have just taken a year's subscription from my account. This is disappointing - the account is inactive (and has ben for some time) and no renewal reminder was sent.  Only now I find out that Avast defaults to auto renewal, wha ich I've obviously cancelled. 

However, I'd like to cancel completely and, given I obviously don't use any Avast products would really like a refund.  It's not obvious who you can contact and how you might do this.  Does anyone know if this is possible?



Offline DavidR

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Re: Refund on cancelled subscription
« Reply #1 on: December 05, 2017, 10:12:03 PM »
See, Sales - Orders and Renewals FAQ - https://www.avast.com/faq.php?article=AVKB24#artTitle.

Scroll down and follow the Refunds section.
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