Consumer Products > Avast SecureLine VPN
VPN license rejection
REDACTED:
When I try to turn on my VPN, a pop-up says the Secureline VPN server "has refused your license file".
It was working fine until a couple of days ago, then I got an email stating:
Have you got a new PC, or did you just reinstall your operating system? We ask, because we noticed you haven’t been using your Avast Pro Antivirus. It would be a shame to waste the 541 days still left on your license, so why not reinstall it now?
Why i got that, I don't know. Anyway, I followed the link and reinserted the license file, and everything works as normal, except this. If I go into subscriptions, it says the VPN subscription nstatus is active with 698 days remaining).
NON:
Hello orwell1984, welcome to the forums.
Same report in the Japanese forum.
If you are able to change locations, does it change something?
REDACTED:
If I switch countries, it just ends up delivering the same message once the switch is complete.
User ÅÅÅ:
Same issue here.Problem started on Wednesday. Licence file refused even there remains plenty of days on subscription.
I am not sure but have Avast update UI of Secureline? I think there is more countries available now or is there?
Could this be the reason for problems?
However it is shame to waste paid subscription time for this.
Asyn:
-> https://support.avast.com/article/Troubleshoot-activation
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