Author Topic: Unable to change settings due to a request for password after auto update  (Read 2358 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
 >:(  I'm not a happy chappy.  I was wanting to start Smart Scan so when I clicked to run the Smart Scan a box came up with a request requiring a password to continue.  Now, I'm somewhat confused, because I don't believe I ever used a password for Avast, however, I believe this appeared after an auto update.  So getting frustrated with this AVAST FREE ANTI VIRUS I thought, bugger it, I'll delete this bloody program but no...  I can't even do that.   It requires a bloody password which is really annoying as I feel this program is holding my control to ransom.  To me, that's not right.  So, the question is, how do I get around this confounded problem.

Offline Martin Kvetko

  • Avast team
  • Sr. Member
  • *
  • Posts: 308
Re: Unable to change settings due to a request for password after auto update
« Reply #1 on: December 19, 2017, 08:32:56 AM »
This most likely related to password protecting avast it has nothing to do with avast passwords component
try follow this guide to remove password protection on your installation
https://support.avast.com/en-us/article/Remove-Antivirus-password