Author Topic: Antivirus service keeps stopping  (Read 2889 times)

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Offline woodyns

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Antivirus service keeps stopping
« on: December 09, 2017, 01:13:57 PM »
I did everything one could do and Avast Antivirus Service keeps stopping. I need to manually start it an then after a couple of minutes it stops again and the cycle goes on. This happened after Windows 10 latest update. Every time I say to myself to stop using Avast I come back to it but I guess this is it, I will go back to AVG if this is not solved quickly.

Offline Pondus

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Re: Antivirus service keeps stopping
« Reply #1 on: December 09, 2017, 01:54:14 PM »
Quote
I will go back to AVG if this is not solved quickly.   
Ok    ;D     >>   https://blog.avast.com/avast-and-avg-become-one



Offline bob3160

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Re: Antivirus service keeps stopping
« Reply #2 on: December 09, 2017, 03:38:39 PM »
I did everything one could do and Avast Antivirus Service keeps stopping. I need to manually start it an then after a couple of minutes it stops again and the cycle goes on. This happened after Windows 10 latest update. Every time I say to myself to stop using Avast I come back to it but I guess this is it, I will go back to AVG if this is not solved quickly.
Have you tried this

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Rymunin

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Re: Antivirus service keeps stopping
« Reply #3 on: December 10, 2017, 01:19:19 AM »
Having the same issue, as soon as the avast support tool is run it goes green again for a short time. This is most disconcerting.

only happening on a new install so far, my main pc isn't having issues that i can see.


Offline DavidR

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Re: Antivirus service keeps stopping
« Reply #4 on: December 10, 2017, 01:42:59 AM »
Not sure if what you are calling the avast support tool is the Support Package or not.

The Avast Support Tool (Support Package) isn't designed to fix it, it is intended to gather information that is uploaded to avast developers to help find the cause and allow for a fix.

- Instructions how to Generate an avast! support package see: https://support.avast.com/en-us/article/33/.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.3.2459 (build 21.3.6164.561) UI 1.0.609/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Rymunin

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Re: Antivirus service keeps stopping
« Reply #5 on: December 10, 2017, 01:41:07 PM »
basically the first stage of the tool runs a check to see if it can find the issue and then restarts it, unfortunately this doesnt fix the underlying issue of the program randomly stopping.

Offline bob3160

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Re: Antivirus service keeps stopping
« Reply #6 on: December 10, 2017, 03:48:54 PM »
basically the first stage of the tool runs a check to see if it can find the issue and then restarts it, unfortunately this doesnt fix the underlying issue of the program randomly stopping.
That sounds like you used the repair function in programs and features.
If that doesn't work, the next step is this:

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
If that doesn't fix the problem then the Support Tool is used to send logs to Avast for them to try to get to the root of the problem.
https://support.avast.com/en-us/article/33/
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq