Author Topic: false postitive, how to recover the file  (Read 645 times)

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Offline deman.pierre

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false postitive, how to recover the file
« on: December 12, 2017, 02:39:30 PM »
Hi,

I have compiled an installer for a software that I made using c++, and compiling using cmake/cpack/visual studio.

I can't run the installer.exe, it says "threat name": Win32:Evo-gen . I am pretty sure this is a false positive (recently format the computer and reinstall everything, not downloading anything suspicious on it etc ... and this is the installer that I made myself.

I see it appear in virus chest in avast. I can delete it forever but I don't find how to restore it ...
there is a little arrow next to delete that I supposed was to select other option, but when I click on it, nothing happens.

Regards

Offline Asyn

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Re: false postitive, how to recover the file
« Reply #1 on: December 13, 2017, 04:57:06 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline deman.pierre

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Re: false postitive, how to recover the file
« Reply #2 on: December 13, 2017, 02:14:05 PM »
ok thanks, I can now "restore" it. which is nice.
but nice time I run it it does the same, moving to the virus chest  ....
It's a little boring to restore it each time I use it ...
is there a way to "restore it definitely" ?

Offline bob3160

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Re: false postitive, how to recover the file
« Reply #3 on: December 13, 2017, 03:04:43 PM »
ok thanks, I can now "restore" it. which is nice.
but nice time I run it it does the same, moving to the virus chest  ....
It's a little boring to restore it each time I use it ...
is there a way to "restore it definitely" ?
https://support.avast.com/en-us/article/168/
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Asyn

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Re: false postitive, how to recover the file
« Reply #4 on: December 14, 2017, 05:05:40 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Win 8.1 [x64] - Avast PremSec 21.3.2459.BUC [UI.612] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0