Author Topic: Can't remove stubborn malware  (Read 3710 times)

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  • Guest
Re: Can't remove stubborn malware
« Reply #15 on: December 15, 2017, 05:32:59 PM »
Just ran the service worker. The first on the list that appeared was click-now-on.me. I unregistered for that and about 4 others that I don't think I need. (I left things like Google Drive and YouTube, or should I remove those, too?)
I'll reply here again if I get more popups. Am I right that the  click-now-on.me is slowing down my computer? I'll watch that, too, to see if it improves.
Thanks for your help!
df

Offline Sass Drake

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Re: Can't remove stubborn malware
« Reply #16 on: December 15, 2017, 06:40:21 PM »
It shouldn't slow down your computer. Waiting for your feedback.

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Re: Can't remove stubborn malware
« Reply #17 on: December 15, 2017, 09:45:17 PM »
I've had no more popups for the past several hours! I think you fixed it for me! Thanks!
I'll have to figure out what else is making my system so slow.
best,
David

Offline Sass Drake

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Re: Can't remove stubborn malware
« Reply #18 on: December 16, 2017, 01:30:57 AM »
The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.
Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

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Re: Can't remove stubborn malware
« Reply #19 on: December 16, 2017, 11:26:45 PM »
I did as you directed, and here is the text that was generated at the end:
# DelFix v1.013 - Logfile created 16/12/2017 at 17:18:48
# Updated 17/04/2016 by Xplode
# Username : David - FUENTESHOME-PC
# Operating System : Windows 10 Home  (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\log.txt
Deleted : C:\Users\David\Desktop\Addition.txt
Deleted : C:\Users\David\Desktop\adwcleaner_7.0.5.0.exe
Deleted : C:\Users\David\Desktop\Fixlog.txt
Deleted : C:\Users\David\Desktop\FRST.txt
Deleted : C:\Users\David\Desktop\FRST64.exe

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #49 [Windows Update | 12/14/2017 14:34:16]

New restore point created !

########## - EOF - ##########

There were also about six error messages about not being able to save files:
Error saving file C:\WINDOWS\ERUNT\DelFix\SAM!
Continue with the next file?
[ RegSaveKeyEx: 183 - Cannot create a file when that tile already exists ]

Thanks for this additional help. My computer is definitely working much slower than usual. My wife thinks it's because it's old, but it came on suddenly. (Do computers get Alzheimer's? And does it come on suddenly?)
df