Author Topic: Uninstallation woes  (Read 2110 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Uninstallation woes
« on: December 14, 2017, 09:34:28 PM »
I'd like to uninstall Avast completely from a computer running Windows 7, but it ALWAYS gets stuck at wsc_proxy.exe /svc /unregister /firewall

I have already tried:

uninstalling the usual way, from the Control Panel.
using the AvastClear software from this website: https://www.avast.com/uninstall-utility
using the AvastClear software in Safe Mode.

In all of my attempts, it always gets stuck at "wsc_proxy.exe /svc /unregister /firewall."

The only thing that *sometimes* works is executing an uninstall task from the console. This isn't guaranteed to work all the time either.

Any suggestions?

Thanks!
Wayne

REDACTED

  • Guest
Re: Uninstallation woes
« Reply #1 on: December 15, 2017, 01:29:08 AM »
Hello,

1. Boot to Safe mode.

2. Open TaskManager and then run avastclear.exe (you should download avastclear.exe before.)

3. Kill wsc_proxy.exe in TaskManager if uninstall process stopped.

4. Kill again when stopped.

5. Reboot after uninstallation completed.

Thanks!